Comments on: 28 Hot Tips to improve your IVR http://www.callcentrehelper.com/28-ivr-tips-5986.htm The UK's most popular call centre magazine Fri, 10 Feb 2012 18:45:46 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Riddhi http://www.callcentrehelper.com/28-ivr-tips-5986.htm/comment-page-1#comment-30643 Riddhi Mon, 07 Mar 2011 11:55:10 +0000 http://www.callcentrehelper.com/?p=5986#comment-30643 Good article, would look forward to much detailed info and helping tips Good article, would look forward to much detailed info and helping tips

]]> By: 28 Tips for Tweaking IVR « The Call Center Analysis Blog http://www.callcentrehelper.com/28-ivr-tips-5986.htm/comment-page-1#comment-29913 28 Tips for Tweaking IVR « The Call Center Analysis Blog Tue, 14 Sep 2010 16:36:56 +0000 http://www.callcentrehelper.com/?p=5986#comment-29913 [...] Tips for Tweaking IVR By chrisr, on September 14th, 2010 Call Center Helper: Leaders from companies like Convergys and Datapoint weigh in on the difference between good [...] [...] Tips for Tweaking IVR By chrisr, on September 14th, 2010 Call Center Helper: Leaders from companies like Convergys and Datapoint weigh in on the difference between good [...]

]]> By: Ravian http://www.callcentrehelper.com/28-ivr-tips-5986.htm/comment-page-1#comment-29637 Ravian Sat, 03 Jul 2010 11:29:14 +0000 http://www.callcentrehelper.com/?p=5986#comment-29637 how can one inrease IVR utilization? how can one inrease IVR utilization?

]]> By: andy lambeth http://www.callcentrehelper.com/28-ivr-tips-5986.htm/comment-page-1#comment-28656 andy lambeth Thu, 26 Nov 2009 16:14:49 +0000 http://www.callcentrehelper.com/?p=5986#comment-28656 Good article. I only disagree with point 22. I far prefer to select options etc with touch phone than by voice as I find speaking to an automated phoneline unnatural and slightly unnerving! Just my opinion. Good article. I only disagree with point 22. I far prefer to select options etc with touch phone than by voice as I find speaking to an automated phoneline unnatural and slightly unnerving!

Just my opinion.

]]> By: Jan Stringer West http://www.callcentrehelper.com/28-ivr-tips-5986.htm/comment-page-1#comment-28374 Jan Stringer West Fri, 25 Sep 2009 15:50:32 +0000 http://www.callcentrehelper.com/?p=5986#comment-28374 Wow! What a wealth of information and great advice. Thanks for this article. Wow! What a wealth of information and great advice. Thanks for this article.

]]>