http://www.callcentrehelper.com/a-complaining-customer-is-your-most-important-customer-1981.htm The UK's most popular call centre magazine Fri, 10 Feb 2012 18:45:46 +0000 http://wordpress.org/?v=2.9.2 hourly 1 http://www.callcentrehelper.com/a-complaining-customer-is-your-most-important-customer-1981.htm/comment-page-1#comment-30798 rosetta carrington lue Fri, 22 Apr 2011 16:49:13 +0000 http://www.callcentrehelper.com/a-complaining-customer-is-your-most-important-customer-1981.htm#comment-30798 Great article. I continue to remind my management team that "a complaint is a gift" from our customers. Thanks. Great article. I continue to remind my management team that “a complaint is a gift” from our customers. Thanks.

]]> http://www.callcentrehelper.com/a-complaining-customer-is-your-most-important-customer-1981.htm/comment-page-1#comment-28519 James Mechan Wed, 28 Oct 2009 14:59:06 +0000 http://www.callcentrehelper.com/a-complaining-customer-is-your-most-important-customer-1981.htm#comment-28519 David hart is mint! David hart is mint!

]]> http://www.callcentrehelper.com/a-complaining-customer-is-your-most-important-customer-1981.htm/comment-page-1#comment-6578 Nishanthan Wed, 24 Dec 2008 12:09:41 +0000 http://www.callcentrehelper.com/a-complaining-customer-is-your-most-important-customer-1981.htm#comment-6578 Actually a good article, I have seen in lot of place the shop owners thing them as bad persons. But this will give a good knowledge Actually a good article, I have seen in lot of place the shop owners thing them as bad persons. But this will give a good knowledge

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