A list of Call Recording Suppliers Related Articles What to Look for When Buying… A Call Recording Solution Call Recording Software The Ultimate List of Positive Words, Phrases, and Sentences to Brighten Your Customer's Day Call Recording Case Studies 20,434 Filed under - Technology, Business Systems, Call Recording, CallMiner, ContactBabel, Infinity CCS, Intrado, Nexidia, NICE, Sabio, Vonage The key call recording suppliers Business Systems Call and voice recording, telephone logging and phone call quality monitoring systems, including voip, and screen, for a call centre or other needs, with consultancy & training. Business Systems Call Miner Speech analytics software and solutions. Improve customer satisfaction. Increase agent productivity. CallMiner Infinity CCS Infinity CCS provide applications and services to contact centres and companies that use them. Call recording is part of the Infinity CCS portfolio. Infinity CCS Magnetic North Magnetic North Software has been a leading provider of contact centre systems since 1998. True multi-tenant, secure, cloud-based ‘pay-as-you-go’ services scale with your business and can run standalone, or alongside existing On-Premise systems, and over either PSTN or VOIP – and can be operational within days. Magnetic North NewVoice Media NewVoiceMedia is a leading provider of Hosted Contact Centre solutions. Call recording is available as part of the hosted suite of applications. NewVoiceMedia Nice Provides global integrated digital recording and management solutions, serving the business needs of multiple markets. Nice Nexidia Nexidia provides customer interaction analytics that enable companies to drive business transformation by capturing and using the full range of customer communications. Using the voice of the customer from phone calls, surveys, email, chats, and social media sites, Nexidia help companies synthesize this data for operational improvements and strategic transformation. Nexidia Sabio An innovative contact centre systems integrator focused on helping businesses reduce costs whilst improving the customer experience, exploiting their IT/Telecoms investment with value-added applications. Sabio Red Box Recorders Red Box proivde solutions designed to meet the highly specific voice recording needs of different sectors, including the financial services industry and public safety organisations. Red Box Recorders Verint Actionable Intelligence solutions for workforce optimisation, networked video, communications interception, branch, remote and back-office operations, and public safety Verint Market research ContactBabel ContactBabel is an analysis firm focusing upon the global contact centre and CRM industries. Solution providers and contact centres alike use ContactBabel’s industry knowledge to investigate and understand the industry through primary research and market analysis. Contact Babel Other companies The following companies are also involved in the call recording and speech analytics market. ComputerTel CTI Group Horizon2 ReTell Storacall Veritape Further Reading Call Recording Software Questions to ask your Call Recording Supplier How to justify the cost of a Call Recorder Author: Jonty Pearce Published On: 14th Mar 2010 - Last modified: 4th Jan 2023 Read more about - Technology, Business Systems, Call Recording, CallMiner, ContactBabel, Infinity CCS, Intrado, Nexidia, NICE, Sabio, Vonage Recommended Articles What to Look for When Buying… A Call Recording Solution Call Recording Software The Ultimate List of Positive Words, Phrases, and Sentences to Brighten Your Customer's Day Call Recording Case Studies Related Reports White Paper: How to Operationalise AI Workflows in the Contact Centre White Paper: How to Drive Business Improvements with Customer Insights eBook: How Customers Can Lead Your Business Transformation in 2024 White Paper: Five Secrets of Top Performing Contact Centres Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter