http://www.callcentrehelper.com/benefits-of-an-ip-contact-centre-5470.htm The UK's most popular call centre magazine Fri, 10 Feb 2012 18:45:46 +0000 http://wordpress.org/?v=2.9.2 hourly 1 http://www.callcentrehelper.com/benefits-of-an-ip-contact-centre-5470.htm/comment-page-1#comment-28343 Michael Bailey Thu, 17 Sep 2009 10:24:39 +0000 http://www.callcentrehelper.com/?p=5470#comment-28343 For broadband generally and for multi-country home working the jury is still out in my opinion on the speed and reliability of the connection particularly when feeding data and voice through the same pipe. Broadband speed and availability is sporadic even in the UK and you are unlikely to be able to establish SLAs with ISPs. Can anybody convince me otherwise? For broadband generally and for multi-country home working the jury is still out in my opinion on the speed and reliability of the connection particularly when feeding data and voice through the same pipe. Broadband speed and availability is sporadic even in the UK and you are unlikely to be able to establish SLAs with ISPs. Can anybody convince me otherwise?

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