Build better links with marketing

Views - 611

pushing-jigsaw-togetherToo many contact centres have poor links with marketing.  The first time that you know a mailing has gone out is when the call volumes have increased.  

Start building better links with the marketing department.  Things such as a staff swap for a couple of days can be highly effective.

4 Feb 2013 - Filed under Jonty's Tips ,

Views - 611

Liked this article? Why not get our free newsletter.

Post a comment







Subscribe to the free Call Centre Helper Newsletter
Google Plus page

Azzurri whitepaper ad
Button Adverts
Azzurri whitepaper ad

Latest Jobs
Newsletter
Click here for a FREE SUBSCRIPTION
to Call Centre Helper

free newsletter
Latest news
Directory
Poll
Is Average Handling Time (AHT) a good metric?



Popular Pages
Join the Discussion
 
call centre | call centre jobs | presentation | powerpoint templates | business helper