Call Centre Magazine
Call Centre Helper is the leading call centre magazine.
Call Centre Helper is a free, online monthly magazine aimed at giving call centre people up-to-the-minute advice on how to make their businesses work more effectively.
Separated in to four distinct areas - call centre management; call centre technology; call centre life; and call centre jobs - the aim is to help readers navigate as swiftly as possible to the area that interests them most. To this end, there are lots of regular features, such as a Q&A column that asks people with real-life call centre experience to answer the real-life problems faced by their peers in the industry, and a monthly ‘How Do I”‘ editorial, offering guidance on all sorts of matters relating to the working world.
The management section contains a range of articles dealing with the management side a call centre. It includes sections on hints and tips as well as a range of other reference material.
The technology section has a range of articles and reference material on all of the components that make up a call centre. The “What to look for when buying..” sectoins have proved popular.
The life section of the magazine contains a wide range of material linked to working in a call centre. From the “Questions and Answers” to the popular humour sections.
Our call centre magazine boasts one of the highest concentrations of UK call centre jobs with over 300 current vacancies being featured.
So, for advice on management, technology and working life, to read
industry news, or simply to find and advertise jobs in the call centre
industry, visit Call Centre Helper at www.callcentrehelper.com
