Call Centre News Round-Up 1,304 Filed under - Archived Content Complaints to big six energy suppliers still rising, says Ofgem. The Guardian Great customer service is key to free publicity. Business News Daily Lloyds bans branch salesmen from contacting millions of customers who have asked not to be pestered. This is Money Vodafone sorry after police 101 telephone number and NHS 111 line both go down. The Herald Britain’s biggest financial firms told to improve complaints handling. The Guardian Airlines’ budget for social media to increase. Travel Daily News 74% of adult internet users use social media platforms. Business 2 Communinty ScottishPower faces ban over customer service. The Scotsman Author: Jonty Pearce Published On: 26th Nov 2014 - Last modified: 22nd Mar 2017 Read more about - Archived Content Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter