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Are you running an event or course that you would like listed on Call Centre Helper?

Contact us with the details to the following email address

Anyone interested in advertising their event in banner or skyscraper ads on Call Centre Helper’s pages should contact publisher Jonty Pearce on 01600 714546.


Featured Event - Contact Centre Planning 2010

conf-banner-ppf-200THE DATE: 19th - 20th April 2010
THE ORGANISERS: Professional Planning Forum
THE LOCATION: Birmingham NEC Metropole (Read more…)


Featured Event - Call Centre Innovations Tour

ccit-140THE DATE: 11th May 2010
THE LOCATION: Motorcycle Museum, Birmingham
THE ORGANISERS: ASC Telecom, InVision Software & Living-e

(Read more…)


Featured Event - ECEW (European Customer Experience World)

ecew-150THE DATE:  18th & 19th May 2010
THE ORGANISERS: The Focus Group
THE LOCATION: Renaissance Heathrow Hotel, Bath Road, Hounslow, Middlesex, TE6 2AQ (Read more…)


Featured Event - SpeechTEK Europe 2010

speechtek_logo_185THE DATE: 25th – 27th May 2010
THE ORGANISERS: Speech Technology Media
THE LOCATION: Copthorne Tara Hotel, London (Read more…)


Watch the replay of our Automated Desktop webinar

openspan-webinarCall Centre Helper have teamed up with OpenSpan to bring you a Free Online Webinar.

Over 150 registered !

Watch the replay of the webinar. (Read more…)


Training4 TRAINERS Day 1

THE DATE:  22nd March 2010 (9:30am - 4:30pm)
THE ORGANISERS: CallNorthWest
THE LOCATION: De Vere Whites, De Havilland Way, Bolton, Greater Manchester, BL6 6SF (Read more…)


Institute of Customer Service Conference

THE DATE: 23rd - 24th March 2010
THE ORGANISERS: The Institute of Customer Service
THE LOCATION: The Brewery, London (Read more…)


Training4 Team Leaders: Effective Leadership Every Day

THE DATE:  24th March 2010 (Half-day workshop choice of AM or PM session)
THE ORGANISERS: CallNorthWest
THE LOCATION: Preston North End Football Club, Preston, PR1 6RU (Read more…)


NewVoiceMedia Seminar Manchester - Cloud Computing and the Contact Centre

THE DATE: 31st March 2010
THE ORGANISERS: NewVoiceMedia
THE LOCATION: MacDonald Hotel, Manchester (Read more…)

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