THE DATE: 9-10th September 2008
THE ORGANISERS: IQPC UK
THE LOCATION: Angelo Hotel, Prague
THE DETAILS: Differentiate your service, drive brand loyalty and plug the ‘reality gap’ to deliver consistently excellent customer experience.  Discover how leading practitioners who are passionate about driving customer service excellence have turned their Contact Centres into pivotal components of their business.  For more information email enquire@iqpc.co.uk or phone 0207 368 9300.
THE WEBLINK:  http://www.iqpc.com/UK/ccs