ContactBabel
Company Name: ContactBabel
Address: 29 Wellgarth Mews, Sedgefield, County Durham, TS21 3NN
Tel No: 01740 629835
Contact Name: Steve Morrell
Contact Email: smorrell@contactbabel.com
Weblink: www.contactbabel.com
Profile: ContactBabel is the contact centre industry expert. If you have a question about how the industry works, or where it’s heading, the chances are we have the answer.
The coverage provided by our massive and ongoing primary research projects is matched by our experience analysing the contact centre industry. We understand how technology, people and process best fit together, and how they will work collectively in the future.
We help the biggest and most successful vendors develop their contact centre strategies and talk to the right prospects. We have shown the UK government how the global contact centre industry will develop and change. We help contact centres compare themselves to their closest competitors so they can understand what they are doing well and what needs to improve.
If you have a question about your company’s place in the contact centre industry, perhaps we can help you.
Categories:
- Consultancy
- Research
31 May 2010
Filed under Call Centre Directory, Consultancy, Research
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Comments on: ContactBabel
I was wondering if there is any benchmarking data on salaries pricing and voumetrics that I can purchase from anywhere for an in bound contact centre
Posted by Rusty Livock — 2 Mar 2010 @ 6:52 pm
I’ve passed your message on to Steve Morrell of ContactBabel
Posted by jonty pearce — 3 Mar 2010 @ 7:00 pm
Robert Walters used to do a Salary benchmark
report, may be worth checking to see if they still do.
Just a thought.
Regards
Posted by Dave Appleby — 3 Mar 2010 @ 7:10 pm
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