Do you have an article, a story or a press release that you would like to contribute to Call Centre Helper? Why not send it to us and we will see if it can be published?

The types of contributions we tend to like are :

Articles –

We like articles that provide a new or fresh insight into the call centre world. In particular we like articles associated with life on the phone, call centre management or technology. We are looking for contributors from all walks of life, but particularly those actually working within call centres themselves

White papers –

As long as they are not a blatant plug for your company, we are happy to publish white papers free-of-charge on the website

Your feedback –

If you agree or disagree with an article that we have published, or you have got more to say, just drop us a line and we will see if we can incorporate your feedback

Press Releases –

Send in your press releases. We tend to be quite selective, however. Please understand that we cannot publish every release we are sent

Photographs -

We particularly like call centre photographs as they fit in with the more visual style of our website.

What are the benefits?

We always credit all of our authors and publish their contact details, where provided, at the bottom of each piece. This provides the opportunity to raise your profile as well as that of the company. We know of some people who were promoted after publishing a few articles as it showed that they were being proactive in promoting their companies.

If you have anything that you would like us to consider, please contact the editor through our contacts page. You can also click here to view our editorial calendar and see what articles we are looking to cover in the immediate future.