Call Centre Directory
A directory of the key companies operating in the call centre and contact centre industry in the UK.
Call Centre Helper Directory
CategoriesAgent Coaching and Monitoring (7)
Analytics (5)
Automation (1)
Business Performance Improvement (2)
Call Answering Service (1)
Call Back (1)
Call Centre Recruitment (6)
Call Centre Software (11)
Call Centre Technology (13)
Call Handling (1)
Call Routing (2)
Call Voice Recording (7)
Consultancy (7)
Contact Centre Solutions (19)
Contact Centre User Groups (2)
Customer Experience (6)
Customer Relationship Management (CRM) (2)
Data Unification (1)
Events & Conferences (2)
Headsets (1)
Home Working (1)
Hosted Solutions (7)
Multi-channel communications (2)
Open Source Technology (1)
Outsourced Contact Centre Services (2)
Outsourcing (1)
PCI Compliance (2)
Performance Improvement (3)
Performance Management (1)
Predictive Dialler (8)
Quality Monitoring (4)
Research (4)
SaaS Contact Centre Solutions (2)
Scripting (2)
Self Service (4)
Speech Self Service Packaged Solutions (1)
Telemarketing (1)
Telephone Role Play Recording Equipment (1)
Unified Communications (6)
Virtual Contact Centre (1)
Voice Analytics (6)
Workforce Management (8)
Company Name: Alcatel-Lucent
Address: Voyager Place, Shoppenhaggers Road, Maidenhead, Berkshire, SL6 2PJ
Tel No: 0800 038 0091 (Read more…)
Company Name: Alexander Mann Solutions
Address: 3 Waterhouse Square, 138-142 Holborn, London, EC1N 2SW
Tel No: 0207 832 2700 (Read more…)
Company Name: alldayPA
Address: Isher House, Broadway, Salford Quays, Manchester, M50 2GY
Tel No: 0845 056 8888 (Read more…)
Company Name: ASC Telecom UK Ltd
Address: Unit 1, Stanhope Gate, Stanhope Road, Camberley, Surrey, GU15 3DW
Tel No: 01276 673694 (Direct Line) or 01276 676070 (Reception) (Read more…)
Company Name: Aspect Software
Address: 2 The Square, Stockley Park, Uxbridge, Middlesex UB11 1AD
Tel No: 0208 589 1000 (Read more…)
Company Name: At Home Customer Contacts
Address: 4051 Beltway Drive, Suite 904, Addison, Dalls, Texas, 750001
Tel No: 001 972 510 8591 (Read more…)
Company Name: Business Systems UK Ltd
Address: 462 London Road, Isleworth, Middlesex, TW7 4ED
Tel No: 0800 458 2988 (Read more…)
Company Name: Cactus Search Ltd
Midlands Office Address: Cactus House, 30 Foregate Street, Worcester, WR1 1DS.
London Office Address: 106 Leadenhall Street, London, EC3A 4AA.
Tel No: 0845 519 3310 (Read more…)
Company Name: Call Britannia
Address: Lombard House, Purley Way, Croydon, CR0 3JP
Tel No: 0845 0500 363 (Read more…)
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- Manager Clients service - Inward strategic ventures (Saturday 04 Feb)
- Managing Director - cereno (Friday 03 Feb)
- Home Working Manager - Capita BBC Audience Services (Friday 03 Feb)
- Administration Manager - Nottingham University Hospitals NHS Trust (Friday 03 Feb)
- Head - Talent and Corporate Sustainability - Barclays Shared Services (Friday 03 Feb)
- HR Manager - Innovation Group (Thursday 02 Feb)
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Company Name: Budd 













