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	<title>Call Centre Helper &#187; Agent Coaching and Monitoring</title>
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		<title>Business Systems UK Ltd</title>
		<link>http://www.callcentrehelper.com/business-systems-uk-ltd-1958.htm</link>
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		<pubDate>Thu, 10 Jun 2010 13:34:01 +0000</pubDate>
		<dc:creator>jorobinson</dc:creator>
				<category><![CDATA[Agent Coaching and Monitoring]]></category>
		<category><![CDATA[Analytics]]></category>
		<category><![CDATA[Call Centre Directory]]></category>
		<category><![CDATA[Call Centre Technology]]></category>
		<category><![CDATA[Call Voice Recording]]></category>
		<category><![CDATA[Contact Centre Solutions]]></category>
		<category><![CDATA[Quality Monitoring]]></category>
		<category><![CDATA[Voice Analytics]]></category>
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		<description><![CDATA[Company Name: Business Systems UK Ltd
Address: 462 London Road, Isleworth, Middlesex, TW7 4ED
Tel No: 0800 458 2988
Contact Name: Tracy McAvoy
Contact email: sales-mgr@businesssystemsuk.com
Weblink: www.businesssystemsuk.com
Profile: Business Systems is the UK&#8217;s most experienced implementer of Call Recording technology and all the associated modules of Quality Monitoring, Screen, Capture, Interaction Management and Business Analytics &#8211; offering advice and &#8216;best fit&#8217; [...]]]></description>
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		<title>PhoneCoach Limited</title>
		<link>http://www.callcentrehelper.com/phonecoach-limited-20206.htm</link>
		<comments>http://www.callcentrehelper.com/phonecoach-limited-20206.htm#comments</comments>
		<pubDate>Sat, 10 Apr 2010 13:15:01 +0000</pubDate>
		<dc:creator>jorobinson</dc:creator>
				<category><![CDATA[Agent Coaching and Monitoring]]></category>
		<category><![CDATA[Call Centre Directory]]></category>
		<category><![CDATA[Performance Improvement]]></category>
		<category><![CDATA[Telephone Role Play Recording Equipment]]></category>

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		<description><![CDATA[Company Name: PhoneCoach Ltd
Address: 5 Peelings Manor Barns, Hankham Road, Pevensey, BN24 5AP
Tel No: 01323 765111
Contact Name: Mandy Stephens
Contact Email: enquiries@phonecoach.com
Weblink: www.phonecoach.com
Profile:  For telephone call handling skills trainers
Imagine being able to practise calls with new starters/existing staff in any room and record them and then play them back immediately, giving them valuable feedback?   No telephone system [...]]]></description>
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		<title>Professional Planning Forum</title>
		<link>http://www.callcentrehelper.com/professional-planning-forum-2202.htm</link>
		<comments>http://www.callcentrehelper.com/professional-planning-forum-2202.htm#comments</comments>
		<pubDate>Wed, 07 Apr 2010 10:28:36 +0000</pubDate>
		<dc:creator>jorobinson</dc:creator>
				<category><![CDATA[Agent Coaching and Monitoring]]></category>
		<category><![CDATA[Call Centre Directory]]></category>
		<category><![CDATA[Consultancy]]></category>
		<category><![CDATA[Workforce Management]]></category>

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		<description><![CDATA[Company Name: Professional Planning Forum
Address: 12 Baldwyn Gardens, Acton, London, W3 6HH
Tel No: 0333 123 5960
Contact Name: Kirsten Wiltshire
Contact Email: info@planningforum.co.uk
Weblink: www.planningforum.co.uk
Profile:   The Professional Planning Forum is the independent industry body, promoting best practice and professionalism in contact centre planning. Our members benefit from our benchmark research, specialist training, accreditation and bespoke support.  Our aim is [...]]]></description>
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		<title>Red Box Recorders</title>
		<link>http://www.callcentrehelper.com/red-box-recorders-2313.htm</link>
		<comments>http://www.callcentrehelper.com/red-box-recorders-2313.htm#comments</comments>
		<pubDate>Sun, 04 Apr 2010 14:02:20 +0000</pubDate>
		<dc:creator>jorobinson</dc:creator>
				<category><![CDATA[Agent Coaching and Monitoring]]></category>
		<category><![CDATA[Analytics]]></category>
		<category><![CDATA[Call Centre Directory]]></category>
		<category><![CDATA[Call Voice Recording]]></category>
		<category><![CDATA[Hosted Solutions]]></category>
		<category><![CDATA[PCI Compliance]]></category>
		<category><![CDATA[Quality Monitoring]]></category>
		<category><![CDATA[Voice Analytics]]></category>

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		<description><![CDATA[Company Name: Red Box Recorders Limited
Address: The Coach House, Tollerton Hall, Tollerton, Nottingham, NG12 4QG
Tel No: 0115 937 7100
Contact Name: Karen Lillywhite
Contact Email: info@redboxrecorders.com
Weblink: www.redboxrecorders.com
Profile:  Red Box Recorders Limited bring simplicity to digital recording. Our Quantify solutions are easy to specify, install and manage. We focus on voice and data capture with flexible solutions that [...]]]></description>
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		<title>Storacall Voice Systems Ltd</title>
		<link>http://www.callcentrehelper.com/storacall-voice-systems-ltd-1957.htm</link>
		<comments>http://www.callcentrehelper.com/storacall-voice-systems-ltd-1957.htm#comments</comments>
		<pubDate>Fri, 19 Mar 2010 13:33:43 +0000</pubDate>
		<dc:creator>jorobinson</dc:creator>
				<category><![CDATA[Agent Coaching and Monitoring]]></category>
		<category><![CDATA[Call Centre Directory]]></category>
		<category><![CDATA[Call Voice Recording]]></category>
		<category><![CDATA[Contact Centre Solutions]]></category>

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		<description><![CDATA[Company Name: Storacall Voice Systems Ltd
Address: Swan House, 69-71 Windmill Road, Sunbury on Thames, Middlesex, TW16 7DT
Tel No: 01932 710710
Contact Name: Carl Nancollas
Contact email: sales@storacall.co.uk
Weblink: www.storacall.com
Profile: Storacall Voice Systems Ltd , part of the Storacall Group has over 40 years experience in providing telephone call handling and recording solutions to a blue chip customer base to [...]]]></description>
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		<title>VIRTUATel Ltd</title>
		<link>http://www.callcentrehelper.com/virtuatel-2144.htm</link>
		<comments>http://www.callcentrehelper.com/virtuatel-2144.htm#comments</comments>
		<pubDate>Fri, 05 Mar 2010 13:38:13 +0000</pubDate>
		<dc:creator>jorobinson</dc:creator>
				<category><![CDATA[Agent Coaching and Monitoring]]></category>
		<category><![CDATA[Call Centre Directory]]></category>
		<category><![CDATA[Call Centre Software]]></category>
		<category><![CDATA[Customer Experience]]></category>
		<category><![CDATA[Performance Improvement]]></category>
		<category><![CDATA[Quality Monitoring]]></category>

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		<description><![CDATA[Company Name: VIRTUATel Ltd
Address: 59 St Martins Lane, London, WC2N 4JS
Tel No: +44 (0) 207 148 7488
Contact Name: Kathryn Knight
Contact Email: sales@virtuatel.com
Weblink: www.virtuatel.com
Profile: Our market leading automated survey solutions offer hosted and on-premise, inbound or outbound, automated customer survey solutions that are proven to drive your customer revenue and retention upwards.     
Most contact centres conduct customer satisfaction [...]]]></description>
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