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	<title>Call Centre Helper &#187; Contact Centre Solutions</title>
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		<title>ASC Telecom UK Ltd</title>
		<link>http://www.callcentrehelper.com/asc-telecom-uk-ltd-2481.htm</link>
		<comments>http://www.callcentrehelper.com/asc-telecom-uk-ltd-2481.htm#comments</comments>
		<pubDate>Thu, 24 Jun 2010 22:02:36 +0000</pubDate>
		<dc:creator>jorobinson</dc:creator>
				<category><![CDATA[Agent Coaching and Monitoring]]></category>
		<category><![CDATA[Analytics]]></category>
		<category><![CDATA[Call Centre Directory]]></category>
		<category><![CDATA[Call Voice Recording]]></category>
		<category><![CDATA[Contact Centre Solutions]]></category>
		<category><![CDATA[Customer Experience]]></category>
		<category><![CDATA[Performance Improvement]]></category>
		<category><![CDATA[Quality Monitoring]]></category>
		<category><![CDATA[Voice Analytics]]></category>

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		<description><![CDATA[Company Name: ASC Telecom UK Ltd
Address: Unit 1, Stanhope Gate, Stanhope Road, Camberley, Surrey, GU15 3DW
Tel No: 01276 673694 (Direct Line) or 01276 676070 (Reception)
Contact Name:  Peter Fernando, Telemarketing Manager
Contact Email: info@asctelecomuk.com
Weblink :  www.asctelecomuk.com
Profile :   ASC is a leading global provider of innovative solutions to record, analyze and evaluate multimedia-based communications. ASC’s solutions reveal vital information, [...]]]></description>
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		<title>Aspect Software</title>
		<link>http://www.callcentrehelper.com/aspect-2305.htm</link>
		<comments>http://www.callcentrehelper.com/aspect-2305.htm#comments</comments>
		<pubDate>Tue, 22 Jun 2010 14:04:33 +0000</pubDate>
		<dc:creator>jorobinson</dc:creator>
				<category><![CDATA[Call Centre Directory]]></category>
		<category><![CDATA[Contact Centre Solutions]]></category>
		<category><![CDATA[Speech Self Service Packaged Solutions]]></category>
		<category><![CDATA[Workforce Management]]></category>
		<category><![CDATA[Aspect Software]]></category>

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		<description><![CDATA[Company Name: Aspect Software
Address: 2 The Square, Stockley Park, Uxbridge, Middlesex UB11 1AD 
Tel No: 0208 589 1000
Contact Name: Julie Murray
Contact Email: marketing.uk@aspect.com
Weblink: www.aspect.com
Profile:  Aspect builds customer-company relationships through a combination of contact management, workforce optimisation and Microsoft unified communications and collaboration platform solutions, enabling organisations to meet the expectations of today&#8217;s social consumer [...]]]></description>
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		<title>Business Systems UK Ltd</title>
		<link>http://www.callcentrehelper.com/business-systems-uk-ltd-1958.htm</link>
		<comments>http://www.callcentrehelper.com/business-systems-uk-ltd-1958.htm#comments</comments>
		<pubDate>Thu, 10 Jun 2010 13:34:01 +0000</pubDate>
		<dc:creator>jorobinson</dc:creator>
				<category><![CDATA[Agent Coaching and Monitoring]]></category>
		<category><![CDATA[Analytics]]></category>
		<category><![CDATA[Call Centre Directory]]></category>
		<category><![CDATA[Call Centre Technology]]></category>
		<category><![CDATA[Call Voice Recording]]></category>
		<category><![CDATA[Contact Centre Solutions]]></category>
		<category><![CDATA[Quality Monitoring]]></category>
		<category><![CDATA[Voice Analytics]]></category>
		<category><![CDATA[Workforce Management]]></category>
		<category><![CDATA[Business Systems]]></category>

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		<description><![CDATA[Company Name: Business Systems UK Ltd
Address: 462 London Road, Isleworth, Middlesex, TW7 4ED
Tel No: 0800 458 2988
Contact Name: Tracy McAvoy
Contact email: sales-mgr@businesssystemsuk.com
Weblink: www.businesssystemsuk.com
Profile: Business Systems is the UK&#8217;s most experienced implementer of Call Recording technology and all the associated modules of Quality Monitoring, Screen, Capture, Interaction Management and Business Analytics &#8211; offering advice and &#8216;best fit&#8217; [...]]]></description>
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		<title>Call Britannia</title>
		<link>http://www.callcentrehelper.com/call-britannia-16906.htm</link>
		<comments>http://www.callcentrehelper.com/call-britannia-16906.htm#comments</comments>
		<pubDate>Mon, 07 Jun 2010 15:16:22 +0000</pubDate>
		<dc:creator>jorobinson</dc:creator>
				<category><![CDATA[Call Centre Directory]]></category>
		<category><![CDATA[Contact Centre Solutions]]></category>
		<category><![CDATA[Customer Experience]]></category>
		<category><![CDATA[Outsourced Contact Centre Services]]></category>
		<category><![CDATA[Quality Monitoring]]></category>
		<category><![CDATA[Research]]></category>
		<category><![CDATA[Telemarketing]]></category>

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		<description><![CDATA[Company Name: Call Britannia
Address: Lombard House, Purley Way, Croydon, CR0 3JP
Tel No: 0845 0500 363
Contact Name: Stephen Jacobs
Contact Email: info@callbritannia.com
Weblink: www.callbritannia.com
Profile:  We employ almost exclusively the long-term unemployed, creating sustainable job opportunities for those who need it most.
Call Britannia are a professional, reliable, scaleable outsourced Contact Centre provider – a business committed to providing the highest [...]]]></description>
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		<title>CallMiner</title>
		<link>http://www.callcentrehelper.com/callminer-10209.htm</link>
		<comments>http://www.callcentrehelper.com/callminer-10209.htm#comments</comments>
		<pubDate>Sun, 06 Jun 2010 22:03:06 +0000</pubDate>
		<dc:creator>jorobinson</dc:creator>
				<category><![CDATA[Call Centre Directory]]></category>
		<category><![CDATA[Call Centre Technology]]></category>
		<category><![CDATA[Contact Centre Solutions]]></category>
		<category><![CDATA[Voice Analytics]]></category>

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		<description><![CDATA[Company Name: CallMiner
Address: 4310 Metro Parkway, Suite 290, Fort Myers, Florida 33916, USA
Tel No: (239) 689-6463
Contact Name: Michelle Craft
Contact Email: info@callminer.com
Weblink: www.callminer.com
Profile: CallMiner is the leader in enterprise speech analytics.
Founders Gallino, LaCoursiere and Brown incubated CallMiner in 2002. Since then we’ve established a global footprint and have offices throughout the U.S. and U.K.
We’ve been fortunate [...]]]></description>
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		<title>CallScripter</title>
		<link>http://www.callcentrehelper.com/callscripter-2043.htm</link>
		<comments>http://www.callcentrehelper.com/callscripter-2043.htm#comments</comments>
		<pubDate>Sat, 05 Jun 2010 13:31:39 +0000</pubDate>
		<dc:creator>jorobinson</dc:creator>
				<category><![CDATA[Call Centre Directory]]></category>
		<category><![CDATA[Call Centre Software]]></category>
		<category><![CDATA[Call Centre Technology]]></category>
		<category><![CDATA[Contact Centre Solutions]]></category>
		<category><![CDATA[Scripting]]></category>
		<category><![CDATA[Unified Communications]]></category>

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		<description><![CDATA[Company Name: CallScripter
Address: 2 Melford Court, The Havens, Ransomes Europark, Ipswich, Suffolk, IP3 9SJ, UK
Tel No: 0044 (0)800 088 7470
Contact Email: salesdesk@callscripter.com
Weblink: www.callscripter.com
Profile:  CallScripter is the complete contact centre solution. Our advanced scripting software application has been developed to enable organisations from any industry to streamline their contact centre operations. The rapid set-up, handling and reporting [...]]]></description>
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		<title>eGain</title>
		<link>http://www.callcentrehelper.com/egain-26087.htm</link>
		<comments>http://www.callcentrehelper.com/egain-26087.htm#comments</comments>
		<pubDate>Sun, 16 May 2010 15:06:04 +0000</pubDate>
		<dc:creator>jorobinson</dc:creator>
				<category><![CDATA[Call Centre Directory]]></category>
		<category><![CDATA[Call Centre Technology]]></category>
		<category><![CDATA[Contact Centre Solutions]]></category>
		<category><![CDATA[Customer Experience]]></category>
		<category><![CDATA[Multi-channel communications]]></category>
		<category><![CDATA[SaaS Contact Centre Solutions]]></category>

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		<description><![CDATA[Company Name: eGain
Address: 258 Bath Road, Slough, Berkshire, SL14DX, UK
Tel No: 0044 (0)1753 464748
Contact Email: ukinfo@egain.com
Weblink: www.egain.com
Profile:  eGain (NASDAQ: EGAN) is the leading provider of cloud and on-site customer interaction hub software. For over a decade, eGain solutions have helped improve customer experience, optimise service process and grow sales—across the web, social, and phone channels. Hundreds [...]]]></description>
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		<title>Genesys Telecommunications</title>
		<link>http://www.callcentrehelper.com/genesys-telecommunications-2304.htm</link>
		<comments>http://www.callcentrehelper.com/genesys-telecommunications-2304.htm#comments</comments>
		<pubDate>Sun, 09 May 2010 14:02:34 +0000</pubDate>
		<dc:creator>jorobinson</dc:creator>
				<category><![CDATA[Call Centre Directory]]></category>
		<category><![CDATA[Call Centre Software]]></category>
		<category><![CDATA[Call Centre Technology]]></category>
		<category><![CDATA[Call Routing]]></category>
		<category><![CDATA[Contact Centre Solutions]]></category>
		<category><![CDATA[Self Service]]></category>
		<category><![CDATA[Unified Communications]]></category>

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		<description><![CDATA[Company Name: Genesys Telecommunications
Address: Genesys House, Frimley Business Park, Frimley, Camberley, Surrey, GU16 7SG
Tel No: 01276 475000
Weblink: www.genesyslab.com
Profile: Genesys, an Alcatel-Lucent company, is the only company that focuses 100 per cent on software to manage customer interactions over the phone, Web and in e-mail. The Genesys software suite dynamically connects customers with the right resources [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Interactive Intelligence</title>
		<link>http://www.callcentrehelper.com/interactive-intelligence-2001.htm</link>
		<comments>http://www.callcentrehelper.com/interactive-intelligence-2001.htm#comments</comments>
		<pubDate>Tue, 27 Apr 2010 13:34:36 +0000</pubDate>
		<dc:creator>jorobinson</dc:creator>
				<category><![CDATA[Call Centre Directory]]></category>
		<category><![CDATA[Call Centre Software]]></category>
		<category><![CDATA[Contact Centre Solutions]]></category>
		<category><![CDATA[Predictive Dialler]]></category>
		<category><![CDATA[Interactive Intelligence]]></category>

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		<description><![CDATA[Company Name: Interactive Intelligence
Address: Thames Central, Hatfield Road, Slough, Berkshire, SL1 1QE
Tel No: 01753 418800
Contact Name: Melissa Cowdry
Contact Email: info.emea@inin.com
Weblink: www.inin.com
Profile:   
Deliberately Innovative All-in-One Communications for Business
Interactive Intelligence is a global provider of unified business communications solutions for contact centre automation, enterprise IP telephony and enterprise messaging.  The company&#8217;s innovative standards-based, all-in-one communications software suite was [...]]]></description>
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		<title>InVision Software</title>
		<link>http://www.callcentrehelper.com/invision-software-2201.htm</link>
		<comments>http://www.callcentrehelper.com/invision-software-2201.htm#comments</comments>
		<pubDate>Sun, 25 Apr 2010 10:18:09 +0000</pubDate>
		<dc:creator>jorobinson</dc:creator>
				<category><![CDATA[Call Centre Directory]]></category>
		<category><![CDATA[Call Centre Software]]></category>
		<category><![CDATA[Contact Centre Solutions]]></category>
		<category><![CDATA[Workforce Management]]></category>

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		<description><![CDATA[Company Name: InVision Software
Address: Baskerville House, Centenary Square, Birmingham, B1 2ND
Tel No: 0121 503 2620
Contact Name: Chris Dealy
Contact Email: info@invisionwfm.com
Weblink: ww.invisionwfm.com/eng
Profile:  InVision Software is a world-leading supplier of enterprise-wide workforce management solutions which enable companies to optimise their staff planning and scheduling processes.
InVision empowers customers to reduce personnel costs, increase productivity, improve employee satisfaction and [...]]]></description>
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