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	<title>Call Centre Helper &#187; Call Centre Directory</title>
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		<title>Alcatel-Lucent</title>
		<link>http://www.callcentrehelper.com/alcatel-lucent-2642.htm</link>
		<comments>http://www.callcentrehelper.com/alcatel-lucent-2642.htm#comments</comments>
		<pubDate>Wed, 30 Jun 2010 10:44:09 +0000</pubDate>
		<dc:creator>jorobinson</dc:creator>
				<category><![CDATA[Call Centre Directory]]></category>
		<category><![CDATA[Call Routing]]></category>
		<category><![CDATA[Self Service]]></category>
		<category><![CDATA[Unified Communications]]></category>

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		<description><![CDATA[Company Name: Alcatel-Lucent
Address: Voyager Place, Shoppenhaggers Road, Maidenhead, Berkshire, SL6 2PJ
Tel No: 0800 038 0091
Contact Name: Nigel Jones
Contact Email: nigel.jones@alcatel-lucent.co.uk
Weblink: www.alcatel-lucent.com/wps/portal/enterprise
Profile:          
Alcatel-Lucent Contact Centre Solutions empower organisations to enhance the interaction experience with their customers.         
We can address customer requirements  from  cost competitive voice call distribution capabilities for a few agents in SME&#8217;s, to sophisticated networked multimedia [...]]]></description>
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		<title>Alexander Mann Solutions</title>
		<link>http://www.callcentrehelper.com/alexander-mann-solutions-10213.htm</link>
		<comments>http://www.callcentrehelper.com/alexander-mann-solutions-10213.htm#comments</comments>
		<pubDate>Mon, 28 Jun 2010 16:51:08 +0000</pubDate>
		<dc:creator>jorobinson</dc:creator>
				<category><![CDATA[Call Centre Directory]]></category>
		<category><![CDATA[Call Centre Recruitment]]></category>

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		<description><![CDATA[Company Name: Alexander Mann Solutions
Address: 3 Waterhouse Square, 138-142 Holborn, London, EC1N 2SW
Tel No: 0207 832 2700
Contact Email: hello@alexandermannsolutions.com
Weblink: www.alexandermannsolutions.com
Profile:           When we brought Recruitment Process Outsourcing (RPO) to the European market in 1996, the concept of outsourced recruitment didn’t exist. Today, it’s a multi-billion dollar global industry. Organisations of every shape and size are turning to [...]]]></description>
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		<title>alldayPA</title>
		<link>http://www.callcentrehelper.com/alldaypa-4450.htm</link>
		<comments>http://www.callcentrehelper.com/alldaypa-4450.htm#comments</comments>
		<pubDate>Sat, 26 Jun 2010 12:48:08 +0000</pubDate>
		<dc:creator>jorobinson</dc:creator>
				<category><![CDATA[Call Answering Service]]></category>
		<category><![CDATA[Call Centre Directory]]></category>

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		<description><![CDATA[Company Name: alldayPA
Address: Isher House, Broadway, Salford Quays, Manchester, M50 2GY
Tel No: 0845 056 8888
Weblink: http://www.alldaypa.com/index.html
Profile:  alldayPA was founded in 1999. Since taking that first call over a decade ago, we have built up an enviable base of over 23,000 clients, including FTSE 500 companies, blue chip multinationals and high-profile professional services firms all over the [...]]]></description>
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		<title>ASC Telecom UK Ltd</title>
		<link>http://www.callcentrehelper.com/asc-telecom-uk-ltd-2481.htm</link>
		<comments>http://www.callcentrehelper.com/asc-telecom-uk-ltd-2481.htm#comments</comments>
		<pubDate>Thu, 24 Jun 2010 22:02:36 +0000</pubDate>
		<dc:creator>jorobinson</dc:creator>
				<category><![CDATA[Agent Coaching and Monitoring]]></category>
		<category><![CDATA[Analytics]]></category>
		<category><![CDATA[Call Centre Directory]]></category>
		<category><![CDATA[Call Voice Recording]]></category>
		<category><![CDATA[Contact Centre Solutions]]></category>
		<category><![CDATA[Customer Experience]]></category>
		<category><![CDATA[Performance Improvement]]></category>
		<category><![CDATA[Quality Monitoring]]></category>
		<category><![CDATA[Voice Analytics]]></category>

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		<description><![CDATA[Company Name: ASC Telecom UK Ltd
Address: Unit 1, Stanhope Gate, Stanhope Road, Camberley, Surrey, GU15 3DW
Tel No: 01276 673694 (Direct Line) or 01276 676070 (Reception)
Contact Name:  Peter Fernando, Telemarketing Manager
Contact Email: info@asctelecomuk.com
Weblink :  www.asctelecomuk.com
Profile :   ASC is a leading global provider of innovative solutions to record, analyze and evaluate multimedia-based communications. ASC’s solutions reveal vital information, [...]]]></description>
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		<title>Aspect Software</title>
		<link>http://www.callcentrehelper.com/aspect-2305.htm</link>
		<comments>http://www.callcentrehelper.com/aspect-2305.htm#comments</comments>
		<pubDate>Tue, 22 Jun 2010 14:04:33 +0000</pubDate>
		<dc:creator>jorobinson</dc:creator>
				<category><![CDATA[Call Centre Directory]]></category>
		<category><![CDATA[Contact Centre Solutions]]></category>
		<category><![CDATA[Speech Self Service Packaged Solutions]]></category>
		<category><![CDATA[Workforce Management]]></category>
		<category><![CDATA[Aspect Software]]></category>

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		<description><![CDATA[Company Name: Aspect Software
Address: 2 The Square, Stockley Park, Uxbridge, Middlesex UB11 1AD 
Tel No: 0208 589 1000
Contact Name: Julie Murray
Contact Email: marketing.uk@aspect.com
Weblink: www.aspect.com
Profile:  Aspect builds customer-company relationships through a combination of contact management, workforce optimisation and Microsoft unified communications and collaboration platform solutions, enabling organisations to meet the expectations of today&#8217;s social consumer [...]]]></description>
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		<title>At Home Customer Contacts</title>
		<link>http://www.callcentrehelper.com/at-home-customer-contacts-22013.htm</link>
		<comments>http://www.callcentrehelper.com/at-home-customer-contacts-22013.htm#comments</comments>
		<pubDate>Mon, 21 Jun 2010 10:56:45 +0000</pubDate>
		<dc:creator>jorobinson</dc:creator>
				<category><![CDATA[Call Centre Directory]]></category>
		<category><![CDATA[Consultancy]]></category>
		<category><![CDATA[Home Working]]></category>
		<category><![CDATA[Outsourcing]]></category>
		<category><![CDATA[At Home Customer Contacts]]></category>

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		<description><![CDATA[Company Name: At Home Customer Contacts
Address: 4051 Beltway Drive, Suite 904, Addison, Dalls, Texas, 750001
Tel No: 001 972 510 8591
Contact Name: Michele Rowan / Gillian Bell
Contact Email: mrowan@athomecustomercontacts.com / gbell@athomecustomercontacts.com
Weblink: www.athomecustomercontacts.com
Profile:  At Home Customer Contacts specailizes in Home Working strategy development and implementation plans.       
Michele Rowan, President and former VP of Performance Management for Hilton Hotels, moved [...]]]></description>
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		<title>Budd</title>
		<link>http://www.callcentrehelper.com/budd-1916.htm</link>
		<comments>http://www.callcentrehelper.com/budd-1916.htm#comments</comments>
		<pubDate>Sat, 12 Jun 2010 13:38:53 +0000</pubDate>
		<dc:creator>jorobinson</dc:creator>
				<category><![CDATA[Call Centre Directory]]></category>
		<category><![CDATA[Consultancy]]></category>
		<category><![CDATA[Customer Experience]]></category>

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		<description><![CDATA[Company Name: Budd 
Address: 8 Percy Street, London, W1T 1DJ
Tel No: 0845 259 3041
Contact Name: Peter Massey, Managing Director
Contact email: peter.massey@budd.uk.com
Weblink: www.budd.uk.com
Profile: At Budd, our passion is &#8220;How do we stop doing dumb things to our customers and people?&#8221;. As consultants, we implement and host systematic, lean processes pioneered in great companies like Amazon where, as [...]]]></description>
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		<title>Business Systems UK Ltd</title>
		<link>http://www.callcentrehelper.com/business-systems-uk-ltd-1958.htm</link>
		<comments>http://www.callcentrehelper.com/business-systems-uk-ltd-1958.htm#comments</comments>
		<pubDate>Thu, 10 Jun 2010 13:34:01 +0000</pubDate>
		<dc:creator>jorobinson</dc:creator>
				<category><![CDATA[Agent Coaching and Monitoring]]></category>
		<category><![CDATA[Analytics]]></category>
		<category><![CDATA[Call Centre Directory]]></category>
		<category><![CDATA[Call Centre Technology]]></category>
		<category><![CDATA[Call Voice Recording]]></category>
		<category><![CDATA[Contact Centre Solutions]]></category>
		<category><![CDATA[Quality Monitoring]]></category>
		<category><![CDATA[Voice Analytics]]></category>
		<category><![CDATA[Workforce Management]]></category>
		<category><![CDATA[Business Systems]]></category>

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		<description><![CDATA[Company Name: Business Systems UK Ltd
Address: 462 London Road, Isleworth, Middlesex, TW7 4ED
Tel No: 0800 458 2988
Contact Name: Tracy McAvoy
Contact email: sales-mgr@businesssystemsuk.com
Weblink: www.businesssystemsuk.com
Profile: Business Systems is the UK&#8217;s most experienced implementer of Call Recording technology and all the associated modules of Quality Monitoring, Screen, Capture, Interaction Management and Business Analytics &#8211; offering advice and &#8216;best fit&#8217; [...]]]></description>
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		<title>Cactus Search Ltd</title>
		<link>http://www.callcentrehelper.com/cactus-search-ltd-8318.htm</link>
		<comments>http://www.callcentrehelper.com/cactus-search-ltd-8318.htm#comments</comments>
		<pubDate>Tue, 08 Jun 2010 13:46:38 +0000</pubDate>
		<dc:creator>jorobinson</dc:creator>
				<category><![CDATA[Call Centre Directory]]></category>
		<category><![CDATA[Call Centre Recruitment]]></category>

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		<description><![CDATA[Company Name: Cactus Search Ltd
Midlands Office Address: Cactus House, 30 Foregate Street, Worcester, WR1 1DS.
London Office Address: 106 Leadenhall Street, London, EC3A 4AA.
Tel No:  0845 519 3310
Contact Name: Guy Masters
Contact Email: info@cactussearch.co.uk
Weblink: www.cactussearch.co.uk
Profile:           The UK’s most widely recognised industry expert in the recruitment and selection of Call and Contact Centre Management and support functions, Cactus Search have [...]]]></description>
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		<title>Call Britannia</title>
		<link>http://www.callcentrehelper.com/call-britannia-16906.htm</link>
		<comments>http://www.callcentrehelper.com/call-britannia-16906.htm#comments</comments>
		<pubDate>Mon, 07 Jun 2010 15:16:22 +0000</pubDate>
		<dc:creator>jorobinson</dc:creator>
				<category><![CDATA[Call Centre Directory]]></category>
		<category><![CDATA[Contact Centre Solutions]]></category>
		<category><![CDATA[Customer Experience]]></category>
		<category><![CDATA[Outsourced Contact Centre Services]]></category>
		<category><![CDATA[Quality Monitoring]]></category>
		<category><![CDATA[Research]]></category>
		<category><![CDATA[Telemarketing]]></category>

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		<description><![CDATA[Company Name: Call Britannia
Address: Lombard House, Purley Way, Croydon, CR0 3JP
Tel No: 0845 0500 363
Contact Name: Stephen Jacobs
Contact Email: info@callbritannia.com
Weblink: www.callbritannia.com
Profile:  We employ almost exclusively the long-term unemployed, creating sustainable job opportunities for those who need it most.
Call Britannia are a professional, reliable, scaleable outsourced Contact Centre provider – a business committed to providing the highest [...]]]></description>
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