Call Centre Directory
A directory of the key companies operating in the call centre and contact centre industry in the UK.
Call Centre Helper Directory
CategoriesAgent Coaching and Monitoring (7)
Analytics (5)
Automation (1)
Business Performance Improvement (2)
Call Answering Service (1)
Call Back (1)
Call Centre Recruitment (6)
Call Centre Software (11)
Call Centre Technology (13)
Call Handling (1)
Call Routing (2)
Call Voice Recording (7)
Consultancy (7)
Contact Centre Solutions (19)
Contact Centre User Groups (2)
Customer Experience (6)
Customer Relationship Management (CRM) (2)
Data Unification (1)
Events & Conferences (2)
Headsets (1)
Home Working (1)
Hosted Solutions (7)
Multi-channel communications (2)
Open Source Technology (1)
Outsourced Contact Centre Services (2)
Outsourcing (1)
PCI Compliance (2)
Performance Improvement (3)
Performance Management (1)
Predictive Dialler (8)
Quality Monitoring (4)
Research (4)
SaaS Contact Centre Solutions (2)
Scripting (2)
Self Service (4)
Speech Self Service Packaged Solutions (1)
Telemarketing (1)
Telephone Role Play Recording Equipment (1)
Unified Communications (6)
Virtual Contact Centre (1)
Voice Analytics (6)
Workforce Management (8)
Company Name: CallMiner
Address: 4310 Metro Parkway, Suite 290, Fort Myers, Florida 33916, USA
Tel No: (239) 689-6463 (Read more…)
Company Name: CallScripter
Address: 2 Melford Court, The Havens, Ransomes Europark, Ipswich, Suffolk, IP3 9SJ, UK
Tel No: 0044 (0)800 088 7470 (Read more…)
Company Name: Call Centre Technology Ltd
Address: Oxleigh House, 540 Bristol Business Park, Coldharbour Lane, Bristol, BS16 1EJ
Tel No: 0117 311 3311 (Read more…)
Company Name: Contact Centre Partners
Address: 9 The Shrubberies, George Lane, London, E18 1BD
Tel No: 020 3086 9911 (Read more…)
Company Name: ContactBabel
Address: 29 Wellgarth Mews, Sedgefield, County Durham, TS21 3NN
Tel No: 01740 629835 (Read more…)
Company Name: Customer Plus Limited
Address: Court House, Golf Lane, Duffield, Derbyshire DE56 4GA
Tel No: 01332 840422 (Read more…)
Company Name: Douglas Jackson Ltd
Address: The Friary, 18 Lichfield Business Village, Lichfield, Staffs, WS13 6QG
Tel No: 0845 620 9720 (Read more…)
Company Name: eGain
Address: 258 Bath Road, Slough, Berkshire, SL14DX, UK
Tel No: 0044 (0)1753 464748 (Read more…)
Company Name: Forum Events Ltd
Address: Forum House, 71 Mead Lane, Hertford, Hertfordshire, SG13 7AX
Tel No: 01992 374063 (Read more…)
Company Name: GemaTech (UK) Ltd
Address: Telford House, Hamilton Close, Houndmills, Basingstoke, RG21 6YT
Tel No: 0845 345 3333 (Read more…)
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- AVP Customer Service - Credit One Bank (Wednesday 08 Feb)
- Customer SerVICE Manager - Star Gas (Wednesday 08 Feb)
- Contact Centre Manager - Affinion International Ltd (Wednesday 08 Feb)
- Customer Care Manager - Family Mosaic (Wednesday 08 Feb)
- Senior Manager - Bryson Energy (Wednesday 08 Feb)
- CEO - Callnovo (Wednesday 08 Feb)
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