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	<title>Call Centre Helper &#187; Performance Improvement</title>
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		<title>ASC Telecom UK Ltd</title>
		<link>http://www.callcentrehelper.com/asc-telecom-uk-ltd-2481.htm</link>
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		<pubDate>Thu, 24 Jun 2010 22:02:36 +0000</pubDate>
		<dc:creator>jorobinson</dc:creator>
				<category><![CDATA[Agent Coaching and Monitoring]]></category>
		<category><![CDATA[Analytics]]></category>
		<category><![CDATA[Call Centre Directory]]></category>
		<category><![CDATA[Call Voice Recording]]></category>
		<category><![CDATA[Contact Centre Solutions]]></category>
		<category><![CDATA[Customer Experience]]></category>
		<category><![CDATA[Performance Improvement]]></category>
		<category><![CDATA[Quality Monitoring]]></category>
		<category><![CDATA[Voice Analytics]]></category>

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		<description><![CDATA[Company Name: ASC Telecom UK Ltd
Address: Unit 1, Stanhope Gate, Stanhope Road, Camberley, Surrey, GU15 3DW
Tel No: 01276 673694 (Direct Line) or 01276 676070 (Reception)
Contact Name:  Peter Fernando, Telemarketing Manager
Contact Email: info@asctelecomuk.com
Weblink :  www.asctelecomuk.com
Profile :   ASC is a leading global provider of innovative solutions to record, analyze and evaluate multimedia-based communications. ASC’s solutions reveal vital information, [...]]]></description>
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		<title>Merced Systems</title>
		<link>http://www.callcentrehelper.com/merced-systems-16535.htm</link>
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		<pubDate>Thu, 22 Apr 2010 14:00:37 +0000</pubDate>
		<dc:creator>jorobinson</dc:creator>
				<category><![CDATA[Agent Coaching and Monitoring]]></category>
		<category><![CDATA[Analytics]]></category>
		<category><![CDATA[Call Centre Directory]]></category>
		<category><![CDATA[Performance Improvement]]></category>
		<category><![CDATA[Performance Management]]></category>

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		<description><![CDATA[Company Name: Merced Systems
Address: 1 Arlington Square, Downshire Way, Bracknell, Berkshire, RG12 1WA
Tel No: +44 (0) 1344 855971
Contact Name: Marketing Team
Contact Email: emeapr@mercedsystems.com
Weblink: www.mercedsystems.com
Profile:  Merced Systems is the leading provider of enterprise software solutions focused on Business Execution for Sales and Service organisations. Merced’s performance management solutions help drive sales effectiveness, superior customer experience and operating [...]]]></description>
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		<title>PhoneCoach Limited</title>
		<link>http://www.callcentrehelper.com/phonecoach-limited-20206.htm</link>
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		<pubDate>Sat, 10 Apr 2010 13:15:01 +0000</pubDate>
		<dc:creator>jorobinson</dc:creator>
				<category><![CDATA[Agent Coaching and Monitoring]]></category>
		<category><![CDATA[Call Centre Directory]]></category>
		<category><![CDATA[Performance Improvement]]></category>
		<category><![CDATA[Telephone Role Play Recording Equipment]]></category>

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		<description><![CDATA[Company Name: PhoneCoach Ltd
Address: 5 Peelings Manor Barns, Hankham Road, Pevensey, BN24 5AP
Tel No: 01323 765111
Contact Name: Mandy Stephens
Contact Email: enquiries@phonecoach.com
Weblink: www.phonecoach.com
Profile:  For telephone call handling skills trainers
Imagine being able to practise calls with new starters/existing staff in any room and record them and then play them back immediately, giving them valuable feedback?   No telephone system [...]]]></description>
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