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	<title>Call Centre Helper &#187; Unified Communications</title>
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		<title>Alcatel-Lucent</title>
		<link>http://www.callcentrehelper.com/alcatel-lucent-2642.htm</link>
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		<pubDate>Wed, 30 Jun 2010 10:44:09 +0000</pubDate>
		<dc:creator>jorobinson</dc:creator>
				<category><![CDATA[Call Centre Directory]]></category>
		<category><![CDATA[Call Routing]]></category>
		<category><![CDATA[Self Service]]></category>
		<category><![CDATA[Unified Communications]]></category>

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		<description><![CDATA[Company Name: Alcatel-Lucent
Address: Voyager Place, Shoppenhaggers Road, Maidenhead, Berkshire, SL6 2PJ
Tel No: 0800 038 0091
Contact Name: Nigel Jones
Contact Email: nigel.jones@alcatel-lucent.co.uk
Weblink: www.alcatel-lucent.com/wps/portal/enterprise
Profile:          
Alcatel-Lucent Contact Centre Solutions empower organisations to enhance the interaction experience with their customers.         
We can address customer requirements  from  cost competitive voice call distribution capabilities for a few agents in SME&#8217;s, to sophisticated networked multimedia [...]]]></description>
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		<title>CallScripter</title>
		<link>http://www.callcentrehelper.com/callscripter-2043.htm</link>
		<comments>http://www.callcentrehelper.com/callscripter-2043.htm#comments</comments>
		<pubDate>Sat, 05 Jun 2010 13:31:39 +0000</pubDate>
		<dc:creator>jorobinson</dc:creator>
				<category><![CDATA[Call Centre Directory]]></category>
		<category><![CDATA[Call Centre Software]]></category>
		<category><![CDATA[Call Centre Technology]]></category>
		<category><![CDATA[Contact Centre Solutions]]></category>
		<category><![CDATA[Scripting]]></category>
		<category><![CDATA[Unified Communications]]></category>

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		<description><![CDATA[Company Name: CallScripter
Address: 2 Melford Court, The Havens, Ransomes Europark, Ipswich, Suffolk, IP3 9SJ, UK
Tel No: 0044 (0)800 088 7470
Contact Email: salesdesk@callscripter.com
Weblink: www.callscripter.com
Profile:  CallScripter is the complete contact centre solution. Our advanced scripting software application has been developed to enable organisations from any industry to streamline their contact centre operations. The rapid set-up, handling and reporting [...]]]></description>
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		<title>Genesys Telecommunications</title>
		<link>http://www.callcentrehelper.com/genesys-telecommunications-2304.htm</link>
		<comments>http://www.callcentrehelper.com/genesys-telecommunications-2304.htm#comments</comments>
		<pubDate>Sun, 09 May 2010 14:02:34 +0000</pubDate>
		<dc:creator>jorobinson</dc:creator>
				<category><![CDATA[Call Centre Directory]]></category>
		<category><![CDATA[Call Centre Software]]></category>
		<category><![CDATA[Call Centre Technology]]></category>
		<category><![CDATA[Call Routing]]></category>
		<category><![CDATA[Contact Centre Solutions]]></category>
		<category><![CDATA[Self Service]]></category>
		<category><![CDATA[Unified Communications]]></category>

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		<description><![CDATA[Company Name: Genesys Telecommunications
Address: Genesys House, Frimley Business Park, Frimley, Camberley, Surrey, GU16 7SG
Tel No: 01276 475000
Weblink: www.genesyslab.com
Profile: Genesys, an Alcatel-Lucent company, is the only company that focuses 100 per cent on software to manage customer interactions over the phone, Web and in e-mail. The Genesys software suite dynamically connects customers with the right resources [...]]]></description>
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		<title>Noble Systems</title>
		<link>http://www.callcentrehelper.com/noble-systems-1943.htm</link>
		<comments>http://www.callcentrehelper.com/noble-systems-1943.htm#comments</comments>
		<pubDate>Thu, 15 Apr 2010 13:37:51 +0000</pubDate>
		<dc:creator>jorobinson</dc:creator>
				<category><![CDATA[Call Centre Directory]]></category>
		<category><![CDATA[Call Centre Software]]></category>
		<category><![CDATA[Call Centre Technology]]></category>
		<category><![CDATA[Contact Centre Solutions]]></category>
		<category><![CDATA[Predictive Dialler]]></category>
		<category><![CDATA[Unified Communications]]></category>
		<category><![CDATA[Workforce Management]]></category>

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		<description><![CDATA[Company Name: Noble Systems
Address: 11 Commerce Way, Westinghouse Road, Manchester, M17 1HW
Tel No: 0161 772 7100
Contact Name: Sian Ciabattoni
Contact Email: sciabattoni@noblesys.com
Weblink: www.noblesystems.com
Profile:  Noble Systems is a global leader in customer contact technology solutions, providing innovative products since 1989. Every day, millions of customer contacts are made by agents at 4,000+ client installations worldwide using the [...]]]></description>
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		<title>Plantronics</title>
		<link>http://www.callcentrehelper.com/plantronics-1939.htm</link>
		<comments>http://www.callcentrehelper.com/plantronics-1939.htm#comments</comments>
		<pubDate>Fri, 09 Apr 2010 13:39:27 +0000</pubDate>
		<dc:creator>jorobinson</dc:creator>
				<category><![CDATA[Call Centre Directory]]></category>
		<category><![CDATA[Call Centre Technology]]></category>
		<category><![CDATA[Contact Centre Solutions]]></category>
		<category><![CDATA[Headsets]]></category>
		<category><![CDATA[Unified Communications]]></category>
		<category><![CDATA[Plantronics]]></category>

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		<description><![CDATA[Company Name: Plantronics
Address: Interface Business Park, Wootton Bassett, Wiltshire, SN4 8QQ
Tel No: 0800 410014
Contact Name: Judith Hogan
Contact Email: headset.helpline@plantronics.com
Weblink: www.plantronics.com
Profile:    The combination of the most advanced noise-cancelling technology available, world leading industrial design and Plantronics famous reliability and simplicity make Plantronics headsets the first choice for office, contact centre and consumer users all over the world.        
        
Their [...]]]></description>
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		<title>Sytel Limited</title>
		<link>http://www.callcentrehelper.com/sytel-limited-7847.htm</link>
		<comments>http://www.callcentrehelper.com/sytel-limited-7847.htm#comments</comments>
		<pubDate>Mon, 15 Mar 2010 14:16:04 +0000</pubDate>
		<dc:creator>jorobinson</dc:creator>
				<category><![CDATA[Call Centre Directory]]></category>
		<category><![CDATA[Call Centre Software]]></category>
		<category><![CDATA[Call Centre Technology]]></category>
		<category><![CDATA[Contact Centre Solutions]]></category>
		<category><![CDATA[Hosted Solutions]]></category>
		<category><![CDATA[Predictive Dialler]]></category>
		<category><![CDATA[Unified Communications]]></category>

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		<description><![CDATA[Company Name: Sytel Limited
Address: 1 Cromwell Court, New Street, Aylesbury, Bucks, HP20 2PB
Tel No: 01296 381200
Contact Name: Michael McKinlay
Contact Email: sales@sytelco.com
Weblink: www.sytelco.com
Profile:           Sytel Limited is the world’s leading supplier of predictive dialler algorithms on an OEM basis to the contact centre industry. 
Sytel Limited is also a leading call centre software vendor in its own right.  It [...]]]></description>
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