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		<title>Aspect Software</title>
		<link>http://www.callcentrehelper.com/aspect-2305.htm</link>
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		<pubDate>Tue, 22 Jun 2010 14:04:33 +0000</pubDate>
		<dc:creator>jorobinson</dc:creator>
				<category><![CDATA[Call Centre Directory]]></category>
		<category><![CDATA[Contact Centre Solutions]]></category>
		<category><![CDATA[Speech Self Service Packaged Solutions]]></category>
		<category><![CDATA[Workforce Management]]></category>
		<category><![CDATA[Aspect Software]]></category>

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		<description><![CDATA[Company Name: Aspect Software
Address: 2 The Square, Stockley Park, Uxbridge, Middlesex UB11 1AD 
Tel No: 0208 589 1000
Contact Name: Julie Murray
Contact Email: marketing.uk@aspect.com
Weblink: www.aspect.com
Profile:  Aspect builds customer-company relationships through a combination of contact management, workforce optimisation and Microsoft unified communications and collaboration platform solutions, enabling organisations to meet the expectations of today&#8217;s social consumer [...]]]></description>
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		<title>Business Systems UK Ltd</title>
		<link>http://www.callcentrehelper.com/business-systems-uk-ltd-1958.htm</link>
		<comments>http://www.callcentrehelper.com/business-systems-uk-ltd-1958.htm#comments</comments>
		<pubDate>Thu, 10 Jun 2010 13:34:01 +0000</pubDate>
		<dc:creator>jorobinson</dc:creator>
				<category><![CDATA[Agent Coaching and Monitoring]]></category>
		<category><![CDATA[Analytics]]></category>
		<category><![CDATA[Call Centre Directory]]></category>
		<category><![CDATA[Call Centre Technology]]></category>
		<category><![CDATA[Call Voice Recording]]></category>
		<category><![CDATA[Contact Centre Solutions]]></category>
		<category><![CDATA[Quality Monitoring]]></category>
		<category><![CDATA[Voice Analytics]]></category>
		<category><![CDATA[Workforce Management]]></category>
		<category><![CDATA[Business Systems]]></category>

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		<description><![CDATA[Company Name: Business Systems UK Ltd
Address: 462 London Road, Isleworth, Middlesex, TW7 4ED
Tel No: 0800 458 2988
Contact Name: Tracy McAvoy
Contact email: sales-mgr@businesssystemsuk.com
Weblink: www.businesssystemsuk.com
Profile: Business Systems is the UK&#8217;s most experienced implementer of Call Recording technology and all the associated modules of Quality Monitoring, Screen, Capture, Interaction Management and Business Analytics &#8211; offering advice and &#8216;best fit&#8217; [...]]]></description>
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		<title>InVision Software</title>
		<link>http://www.callcentrehelper.com/invision-software-2201.htm</link>
		<comments>http://www.callcentrehelper.com/invision-software-2201.htm#comments</comments>
		<pubDate>Sun, 25 Apr 2010 10:18:09 +0000</pubDate>
		<dc:creator>jorobinson</dc:creator>
				<category><![CDATA[Call Centre Directory]]></category>
		<category><![CDATA[Call Centre Software]]></category>
		<category><![CDATA[Contact Centre Solutions]]></category>
		<category><![CDATA[Workforce Management]]></category>

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		<description><![CDATA[Company Name: InVision Software
Address: Baskerville House, Centenary Square, Birmingham, B1 2ND
Tel No: 0121 503 2620
Contact Name: Chris Dealy
Contact Email: info@invisionwfm.com
Weblink: ww.invisionwfm.com/eng
Profile:  InVision Software is a world-leading supplier of enterprise-wide workforce management solutions which enable companies to optimise their staff planning and scheduling processes.
InVision empowers customers to reduce personnel costs, increase productivity, improve employee satisfaction and [...]]]></description>
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		<title>Netcall Telecom Limited</title>
		<link>http://www.callcentrehelper.com/netcall-telecom-ltd-1937.htm</link>
		<comments>http://www.callcentrehelper.com/netcall-telecom-ltd-1937.htm#comments</comments>
		<pubDate>Wed, 21 Apr 2010 19:35:41 +0000</pubDate>
		<dc:creator>jorobinson</dc:creator>
				<category><![CDATA[Automation]]></category>
		<category><![CDATA[Call Back]]></category>
		<category><![CDATA[Call Centre Directory]]></category>
		<category><![CDATA[Call Handling]]></category>
		<category><![CDATA[Contact Centre Solutions]]></category>
		<category><![CDATA[Data Unification]]></category>
		<category><![CDATA[Workforce Management]]></category>

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		<description><![CDATA[Company Name: Netcall Telecom Ltd
Address: 3rd Floor Hamilton House, 111 Marlowes, Hemel Hempstead, Hertfordshire, HP1 1BB 
Tel No: 0330 333 6100
Contact Name: Marketing
Contact Email: marketing@netcall.com
Weblink: www.netcall.com
Profile: Netcall Telecom Limited is a leading provider of customer engagement solutions. Our  product suite provides compelling solutions for end-to-end customer engagement, incorporating call handling, callback, smart automation, workforce management and [...]]]></description>
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		<title>Noble Systems</title>
		<link>http://www.callcentrehelper.com/noble-systems-1943.htm</link>
		<comments>http://www.callcentrehelper.com/noble-systems-1943.htm#comments</comments>
		<pubDate>Thu, 15 Apr 2010 13:37:51 +0000</pubDate>
		<dc:creator>jorobinson</dc:creator>
				<category><![CDATA[Call Centre Directory]]></category>
		<category><![CDATA[Call Centre Software]]></category>
		<category><![CDATA[Call Centre Technology]]></category>
		<category><![CDATA[Contact Centre Solutions]]></category>
		<category><![CDATA[Predictive Dialler]]></category>
		<category><![CDATA[Unified Communications]]></category>
		<category><![CDATA[Workforce Management]]></category>

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		<description><![CDATA[Company Name: Noble Systems
Address: 11 Commerce Way, Westinghouse Road, Manchester, M17 1HW
Tel No: 0161 772 7100
Contact Name: Sian Ciabattoni
Contact Email: sciabattoni@noblesys.com
Weblink: www.noblesystems.com
Profile:  Noble Systems is a global leader in customer contact technology solutions, providing innovative products since 1989. Every day, millions of customer contacts are made by agents at 4,000+ client installations worldwide using the [...]]]></description>
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		<title>Professional Planning Forum</title>
		<link>http://www.callcentrehelper.com/professional-planning-forum-2202.htm</link>
		<comments>http://www.callcentrehelper.com/professional-planning-forum-2202.htm#comments</comments>
		<pubDate>Wed, 07 Apr 2010 10:28:36 +0000</pubDate>
		<dc:creator>jorobinson</dc:creator>
				<category><![CDATA[Agent Coaching and Monitoring]]></category>
		<category><![CDATA[Call Centre Directory]]></category>
		<category><![CDATA[Consultancy]]></category>
		<category><![CDATA[Workforce Management]]></category>

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		<description><![CDATA[Company Name: Professional Planning Forum
Address: 12 Baldwyn Gardens, Acton, London, W3 6HH
Tel No: 0333 123 5960
Contact Name: Kirsten Wiltshire
Contact Email: info@planningforum.co.uk
Weblink: www.planningforum.co.uk
Profile:   The Professional Planning Forum is the independent industry body, promoting best practice and professionalism in contact centre planning. Our members benefit from our benchmark research, specialist training, accreditation and bespoke support.  Our aim is [...]]]></description>
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		<title>Protocall One</title>
		<link>http://www.callcentrehelper.com/protocall-one-2722.htm</link>
		<comments>http://www.callcentrehelper.com/protocall-one-2722.htm#comments</comments>
		<pubDate>Mon, 05 Apr 2010 08:00:32 +0000</pubDate>
		<dc:creator>jorobinson</dc:creator>
				<category><![CDATA[Call Centre Directory]]></category>
		<category><![CDATA[Consultancy]]></category>
		<category><![CDATA[Contact Centre Solutions]]></category>
		<category><![CDATA[Hosted Solutions]]></category>
		<category><![CDATA[Multi-channel communications]]></category>
		<category><![CDATA[SaaS Contact Centre Solutions]]></category>
		<category><![CDATA[Workforce Management]]></category>

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		<description><![CDATA[Company Name: ProtoCall One
Address: The Priory, Stomp Road, Burnham, Buckinghamshire, SL1 7LW
Tel No: 0800 881 8130
Contact Name: Rob Sherwin
Contact Email: info@pc-1.co.uk
Weblink: www.pc-1.co.uk
Profile:  ProtoCall One is a leading provider of innovative contact centre solutions and technology like G-Cloud, the UK’s first and only Genesys Software as a Service offering and Live Manual, a unique web-based support service [...]]]></description>
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		<title>Teleopti Ltd</title>
		<link>http://www.callcentrehelper.com/teleopti-ltd-2071.htm</link>
		<comments>http://www.callcentrehelper.com/teleopti-ltd-2071.htm#comments</comments>
		<pubDate>Thu, 11 Mar 2010 13:28:21 +0000</pubDate>
		<dc:creator>jorobinson</dc:creator>
				<category><![CDATA[Call Centre Directory]]></category>
		<category><![CDATA[Workforce Management]]></category>

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		<description><![CDATA[Company Name: Teleopti Ltd
Address: 8 The Square, Stockley Park, Uxbridge, Middlesex, UB11 1FW
Tel No: 0208 610 6024
Contact Name: Steve Willetts
Contact Email: info@teleopti.com
Weblink: www.teleopti.com
Profile:  Teleopti  has, since 1992, been providing the award winning Teleopti CCC Workforce Management solution to more than 400 organisations throughout EMEA. Teleopti  has built its reputation upon its company values of closeness, [...]]]></description>
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