eBook: How Diallers Transform Customer Service in Inbound Contact Centres 260 Filed under - Archived Content While an inbound contact centre is there to handle incoming calls, the name is somewhat misleading. There are numerous times when delivering the best service involves making an outbound call. This eBook explores why using a dialler can help you work faster and with more flexibility. eBook written by: Hostcomm Author: Megan Jones Published On: 4th Aug 2015 - Last modified: 5th Mar 2019 Read more about - Archived Content Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter