Comments on: Free Excel Erlang Calculator

By: Dave W

Dave W — Wed, 08 Feb 2012 20:53:12 +0000

Very useful but I need something similar for a blended environment and/or a skill based routing environment

By: Darren

Darren — Thu, 12 Jan 2012 17:23:12 +0000

Dave

Thanks for you time and effort it is appreciated

Regards

Darren

By: DaveA

DaveA — Tue, 10 Jan 2012 22:31:59 +0000

Darren,

Humm..
It’s the macro driven functions, however, they did run in an older version.

I’ve had a play with the macro settings, but, can’t immediately see the constraint that stopping the macro being called.

I’ll keep trying.

Regards

DaveA

By: Darren

Darren — Fri, 06 Jan 2012 13:06:45 +0000

Hi Dave

Thanks for getting back to me its V3.2

By: Dave Appleby

Dave Appleby — Thu, 05 Jan 2012 14:09:29 +0000

OK,

Not tried it in Open Office, I assume you’re
using Calc?

If so, lety me know which version and I’ll have a play.

Regards

By: Darren

Darren — Thu, 05 Jan 2012 12:50:26 +0000

Sorry the cell references are D25, I24 and I27

By: Darren

Darren — Thu, 05 Jan 2012 12:44:22 +0000

I have just downloaded your tool but for some reason the formulas in cell references do not work. I have to run the programme in Open Office is this why ?

By: Jez

Jez — Fri, 16 Dec 2011 15:55:57 +0000

Just a quick question if I may,

when inputting available agents into the erlang form, doe’s it allow for breaks or would I need to adjust accordingly, silly question I know.

Your help in this matter is much appreciated.

Regards

Jez

By: DaveA

DaveA — Thu, 01 Dec 2011 07:51:22 +0000

Dimitri.

Helps is you say why!

Have you enabled Macros?

Aida,

It can be used on e-mail volumes, but, the
Productivity count is outside the scope. This
is aimed at getting the correct staffing in place.

Regards

DaveA

By: Dmitri

Dmitri — Thu, 01 Dec 2011 06:22:44 +0000

I don’t thik the free Erlang calculator is working.