Comments on: Even more call centre jokes http://www.callcentrehelper.com/even-more-call-centre-jokes-160.htm The UK's most popular call centre magazine Fri, 10 Feb 2012 18:45:46 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Ali- Alias Don http://www.callcentrehelper.com/even-more-call-centre-jokes-160.htm/comment-page-1#comment-31295 Ali- Alias Don Sat, 03 Dec 2011 06:28:39 +0000 #comment-31295 we r in India, one day I got a call from a customer. Customer. send me a modem. Agent. Sir I need the authorization from your wife. Can I have a word with her. Customer. No u can't. Agent. then I apologies, without the permission of the account holder I can not process the request. Customer. Are u kidding me? Agent. Silent Customer. Then my name is Jeneffier. I am the account holder. Now is it ok? we r in India, one day I got a call from a customer.
Customer. send me a modem.
Agent. Sir I need the authorization from your wife. Can I have a word with her.
Customer. No u can’t.
Agent. then I apologies, without the permission of the account holder I can not process the request.
Customer. Are u kidding me?
Agent. Silent
Customer. Then my name is Jeneffier. I am the account holder. Now is it ok?

]]> By: nai http://www.callcentrehelper.com/even-more-call-centre-jokes-160.htm/comment-page-1#comment-31133 nai Tue, 04 Oct 2011 02:04:45 +0000 #comment-31133 regarding the phonetics i've had some experiences with some customers (mostly asians) calling from US. me: can you spell your last name for me please? cust: (irate) don't you get it!? ok i'll say it one more time and then connect me to your manager...N for "never", G for "JIGSAW".. me: (had to mute to laugh) cust continues: U for "unicorn", Y for "yellow" E for "XRAY" and N for "never" me:(while on mute, i had to turn the speaker phone on so my colleages would hear) regarding the phonetics i’ve had some experiences with some customers (mostly asians) calling from US.
me: can you spell your last name for me please?

cust: (irate) don’t you get it!? ok i’ll say it one more time and then connect me to your manager…N for “never”, G for “JIGSAW”..

me: (had to mute to laugh)

cust continues: U for “unicorn”, Y for “yellow”
E for “XRAY” and N for “never”

me:(while on mute, i had to turn the speaker phone on so my colleages would hear)

]]> By: nai http://www.callcentrehelper.com/even-more-call-centre-jokes-160.htm/comment-page-1#comment-31132 nai Tue, 04 Oct 2011 01:55:07 +0000 #comment-31132 i am a personal shopper and i was so bored that time that i browsed our webpage for some screw drivers when suddenly the phone beeps... me: hi my name is christian and its my pleasure to assist you as your personal DRIVER (combines personal shopper with the screw sriver that im looking at) how may i help you today??? cust: ??? .. is this a driving agency??? me:(just realized what i said) im sorry we're having technical difficulties. pleas do give us a call back. (disconnected) lesson: FOCUS! geesh i am a personal shopper and i was so bored that time that i browsed our webpage for some screw drivers when suddenly the phone beeps…

me: hi my name is christian and its my pleasure to assist you as your personal DRIVER (combines personal shopper with the screw sriver that im looking at) how may i help you today???

cust: ??? .. is this a driving agency???

me:(just realized what i said) im sorry we’re having technical difficulties. pleas do give us a call back. (disconnected)

lesson: FOCUS!
geesh

]]> By: tantrums_jho05 http://www.callcentrehelper.com/even-more-call-centre-jokes-160.htm/comment-page-1#comment-31118 tantrums_jho05 Sun, 25 Sep 2011 00:36:52 +0000 #comment-31118 agent having a hard time to verify customer's last name and doing the phonetics agent: sir,its "p" for paul customer: no,it's letter "p" agent: yes sir,it's "p" for paul or peter? customer: no it's "p" for phone... lol.. agent having a hard time to verify customer’s last name and doing the phonetics
agent: sir,its “p” for paul
customer: no,it’s letter “p”
agent: yes sir,it’s “p” for paul or peter?
customer: no it’s “p” for phone…

lol..

]]> By: tantrums_alert05 http://www.callcentrehelper.com/even-more-call-centre-jokes-160.htm/comment-page-1#comment-31117 tantrums_alert05 Sun, 25 Sep 2011 00:26:40 +0000 #comment-31117 I was too sleepy while taking calls, and assisting customer to power cycle his phone, and didn’t notice that i fall asleep in the middle of the call, and got awake because customer is yelling me; saying "what the hell are you talking about"?,the he hanged up.. I asked my colleague if what did I say that got the customer irate, “you said did you purchase a slice of cake today?"..(it is because i'm dreaming that i'm purchasing a cake)lol I was too sleepy while taking calls, and assisting customer to power cycle his phone, and didn’t notice that i fall asleep in the middle of the call, and got awake because customer is yelling me; saying “what the hell are you talking about”?,the he hanged up..
I asked my colleague if what did I say that got the customer irate, “you said did you purchase a slice of cake today?”..(it is because i’m dreaming that i’m purchasing a cake)lol

]]> By: azriel http://www.callcentrehelper.com/even-more-call-centre-jokes-160.htm/comment-page-1#comment-30946 azriel Sun, 26 Jun 2011 17:41:41 +0000 #comment-30946 reps chatting whiel waiting for a call. Suddenly a call came in ... Agent: thank you for calling tech support my name is Andy, Is that correct?! Cus: ???!!!!?? reps chatting whiel waiting for a call. Suddenly a call came in …
Agent: thank you for calling tech support my name is Andy, Is that correct?!
Cus: ???!!!!??

]]> By: Sam http://www.callcentrehelper.com/even-more-call-centre-jokes-160.htm/comment-page-1#comment-30647 Sam Tue, 08 Mar 2011 15:00:48 +0000 #comment-30647 Tech support: Sir, press the option that says 'settings'. Customer: With the battery in or out? Tech support: Sir, press the option that says ’settings’.
Customer: With the battery in or out?

]]> By: Outbound Call Center http://www.callcentrehelper.com/even-more-call-centre-jokes-160.htm/comment-page-1#comment-30382 Outbound Call Center Mon, 20 Dec 2010 09:19:00 +0000 #comment-30382 Tech Support: "O.K. Bob, let's press the control and escape keys at the same time. That brings up a task list in the middle of the screen. Now type the letter "P" to bring up the Program Manager." Customer: "I don't have a 'P'." Tech: "On your keyboard, Bob." Customer: "What do you mean?" Tech: "'P' on your keyboard, Bob." Customer: "I'm Not going to do that!" Tech Support: “O.K. Bob, let’s press the control and escape keys at the same time. That brings up a task list in the middle of the screen. Now type the letter “P” to bring up the Program Manager.”
Customer: “I don’t have a ‘P’.”
Tech: “On your keyboard, Bob.”
Customer: “What do you mean?”
Tech: “‘P’ on your keyboard, Bob.”
Customer: “I’m Not going to do that!”

]]> By: anjali http://www.callcentrehelper.com/even-more-call-centre-jokes-160.htm/comment-page-1#comment-30372 anjali Fri, 17 Dec 2010 03:00:53 +0000 #comment-30372 cust:they said i was buying wireless internet. then why do i need a phone jack? me: because the internet signals come through the phone wires to your modem which transmits the wireless signals. cust: but i've wireless ................................................... cust: i've a virus in my pc. me: sir this is internet tech support. you need to go to our fee based support for help. cust: but where did the virus come from? me: most probably while u were online. cust : so you mean to say when i was on the internet that i get from u guys. me: yes sir cust: so that means the virus came through the your dsl cables. so u sud be helping me for free rather than charging me. me: (mute) DAMN cust:they said i was buying wireless internet. then why do i need a phone jack?
me: because the internet signals come through the phone wires to your modem which transmits the wireless signals.
cust: but i’ve wireless

……………………………………………

cust: i’ve a virus in my pc.
me: sir this is internet tech support. you need to go to our fee based support for help.
cust: but where did the virus come from?
me: most probably while u were online.
cust : so you mean to say when i was on the internet that i get from u guys.
me: yes sir
cust: so that means the virus came through the your dsl cables. so u sud be helping me for free rather than charging me.
me: (mute) DAMN

]]> By: Julia http://www.callcentrehelper.com/even-more-call-centre-jokes-160.htm/comment-page-1#comment-30204 Julia Thu, 04 Nov 2010 13:59:29 +0000 #comment-30204 Just had a thing with a credit card call center agent a moment ago. Thought I should browse and relax before I file a complaint against her. These jokes helped me to take things lightly. I realized we customers should give these agents a break. Glad to stumble upon this page. :) Just had a thing with a credit card call center agent a moment ago. Thought I should browse and relax before I file a complaint against her. These jokes helped me to take things lightly. I realized we customers should give these agents a break. Glad to stumble upon this page. :)

]]>