Call Centre Helper Forum

Call Centre Helper Forum » Call Centre Life

Topic — Add New »	Posts	Last Poster	Freshness
Introduce yourself	87	kga1978	3 days
Contact Centre Awards	3	JontyPearce	3 weeks
How can we improve the public image of contact centres?	16	bpd	1 month
Sorry but another DPA question	4	Jimbles	2 months
Life insurance-functions can be performed through a call center	5	Srikanth Rabel	3 months
Couples in the same team.	14	MarcS	3 months
Internal Call Monitoring	5	JontyPearce	4 months
The Call Centre A modern day cultural horror story???	5	dlexmond	5 months
Company call listening	2	Bunnycatz	6 months
Tattoos	13	MaryGilles	6 months
Incentive Competition	6	gbwindy	7 months
DATA PROTECTION	2	JontyPearce	7 months
The first call centre in the UK	8	JontyPearce	8 months
Bespoke Customer Service Awards	2	Scott Mac	8 months
Call Centre Awards	3	JontyPearce	9 months
What should we call ourselves?	3	Scott Mac	9 months
How do you get on with Twitter?	9	Neshz	11 months
At what point are you allowed to hang up on a caller?	16	Intrepid_Explorer	12 months
Headset monkey	2	Jason	12 months
Time Banking/Shift Slides	2	DeanC	1 year
What was the first call centre you visited?	22	Northern Lady	1 year
Am I the only one who does not get Facebook?	10	John B	1 year
What makes an outbound sales agent??	6	John B	1 year
Call Centre Games	5	lee-roy	1 year
Season's greetings	4	Lee	1 year
Christmas woe's... and wow's	5	JontyPearce	1 year
The Christmas break	12	pinaz	1 year
How many people will call centres employ in 5 years time?	2	Jason	1 year
If you could be a biscuit who would you be?	9	JontyPearce	1 year
Call termination	6	TheITGuy	1 year
Music on hold	10	TheITGuy	1 year
Where do you get your contact centre news from?	6	pinaz	1 year
Round the coffee machine area	12	GPR_Consulting	1 year
Has anyone seen anything interesting happening in the call centre world?	4	Jason	1 year
Something for the weekend?	15	Niklas	1 year
Hot desking - to arrive early or not?	2	JontyPearce	1 year
Creative Thinking Required	8	JontyPearce	1 year
Call Centre Phones - wireless or not??	4	Jason	1 year
Business Words that should be banned	16	Coops	1 year
Uniforms?	6	Matt Hedges	1 year
Agent feedback	4	Janette Coulthard	1 year
Salary for call centre staff - south area	2	Janette Coulthard	1 year
Quality Measures	6	orion1	1 year
How do you solve a problem like call centre verbal abuse...	8	GPR_Consulting	1 year
Any ideas for Seven Wonders of the Call Centre World?	4	Janette Coulthard	2 years
What should we call our front line call centre staff?	16	Joyce	2 years
Internal Communcation	2	JontyPearce	2 years
call-centre books	4	mrudolph	2 years
Information Needed	3	suet	2 years
12 seater call centre HELP!!	3	JontyPearce	2 years

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