Hi,
I am new to the world of call centres and exploring the opportunity to take a technology (similar to noise cancellation in function) into the call centre market, and have no idea of the market size or potential - any data would be fantastic. The technology would be integrated into headsets if this helps to put the market information I am trying to understand into context.
Many thanks in advance for the help!
There are around 1 million people employed in the UK contact centre market
http://www.callcentrehelper.com/uk-contact-centre-industry-1-million-people-14548.htm
Noise cancelling headsets have been around for many years. I have had one on my desk for the last 4 years. This article shows some of the latest developments.
http://www.callcentrehelper.com/whats-new-in-the-world-of-headsets-6136.htm
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