Costing of Dialer

Hello,

I'm trying to get a rough cost of a dialer to use in connection with a Cisco telephony solution. We identified the dialer as a day 2 requirement and we are currently awaiting day 1 delivery of the solution. In the meantime a proposal for outbound function is required and so far I've had no joy getting a "rough idea" on cost. Anyone I contact seems to want to take details and call me back.

Can anyone help..? We would have a team of 25 dedicated outbound agents and there would also need to be scope to use it for callback management for our inbound teams so the license requirement could be anything between 25 and 100.

Any help is much appretiated...even just a ball park figure..

Like Ken says, there could be lots of dependencies so further discussion would help. It might also be worth considering the bigger picture - a dedicated outbound dialler may not be the right solution for your overall requirememts, just a small piece of a bigger solution.

(Jonty - sorry if this is advertising!)

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I can provide you with a ball park costs once you have provided with me some additional information

Richard

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