When a customers wife confirms the full name/address/postcode and is renewing a policy, if we then tell them what is covered under the insurance (i.e. a hoover model number HOOV123) is this breaking DPA?
DATA PROTECTION
Call Centre Helper Forum » Call Centre Life
(2 posts)
Common sense says that this should be fine.
We all tend to lose common sense when we think of regulations.
Posted 11 months ago
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