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Hosted Software Solution. Who?

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(4 posts)

Hi there

Hoping you can help with some advice and this seems to be the place to ask..

My company is planning on setting up shop in the UK within a year and will require a hosted solution to run their inbound and outbound calls/campaigns

Not sure if you can simply supply some supplier names without it constituting advertising but I'm looking at something that requires no cap ex and will offer a flexible solution that enables a scripted approach to each call and the ability to do so on preview as well as predictive.

I would then need a scripted inbound solution that can enable clients to call us if they require some follow up

All that plus the obligatory recordings, reporting etc etc. We are looking to begin with 20 seats and increase this to 100 over 12 months

Thanks in advance

Posted 1 year ago

Ah, yes! I realise there might need to be some software downloaded for say a scripting tool but if all else was a web-based solution then perfect!

Posted 1 year ago

To avoid the risk of advertising - you can find a list of potential suppliers in the Outbound Dialling Reference Guide on this site.

http://www.callcentrehelper.com/wiki/List_of_outbound_diallers

Posted 1 year ago

Thanks

Posted 1 year ago

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