Hi --
Anybody got good tips on getting good customer feedback scores? What initiatives have you tried and worked?
Improving Customer Satisfaction (CSAT)
Call Centre Helper Forum » Call Centre Management
(2 posts)
There are a couple of initiatives in this article
http://www.callcentrehelper.com/hints-and-tips-from-an-award-winning-call-centre-6847.htm
Posted 2 years ago
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