We have various types of knowledgebases scattered around our contact centres and I am interested in knowing if there is some up to date software out there that we could replace our old systems with?
Call Centre Helper Forum » Technology
Knowledgebase Software
(3 posts)
There are quite a number of good knowledgebase providers out there, but I would also suggest that you take a look at some wiki based software.
Posted 6 months ago #
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