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What should we call ourselves?

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(3 posts)
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We are starting a process of rebranding our contact centres and considering what we should call ourselves. Currently withing our organisation we are simply known as the Contact Centres but we want to underpin our focus on the customer - we have thought about Customer Service Centres, Customer Relationship Centres, Customer Experience Centres etc... all of the usual and 'boring' ones but we are looking for some inspiration and wonder what other centres call themselves.
Any and all feedback much appreciated!

thanks

Posted 1 year ago

We went through a similar process, when the recession hit the company looked at where improvements could be made, alot of our administration was centralized to the same building as our contact centre and we are now know as (Insert Brand Name) Business Support.

Makes us all feel a little more important and sounds quite snazzy or that could just be me lol.

Hope that helps.

Posted 1 year ago

I have worked in and with a Customer Contact Centre, a Customer Solutions Centre and a Voice Service Centre.

I would quite like to work somewhere that sounds a bit more interesting

Strategic Voice Centre?
Resolution Strategy Centre?

Only so many TLA's to choose from I guess!

Posted 1 year ago

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