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Where do you get your contact centre news from?

Call Centre Helper Forum » Call Centre Life

(6 posts)
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Where do you go to find out news about the contact centre world?

Are there any interesting web sites or blogs that you have come across?

Here are two of my favourites

Google News
http://www.google.co.uk/search?q=call+centre&num=100&hl=en&client=firefox-a&rls=org.mozilla:en-US:official&tbs=nws:1,ctr:countryUK|countryGB&source=lnt&

Service Quality Central
http://www.servicequalitycentral.com/

Posted 1 year ago

Pretty obvious but "Here" lol

Posted 1 year ago

Good answer!

Posted 1 year ago

The other blog that I used to like was the "Call Centre Diary"

It had a very dry sense of humour, but it stopped publishing four years ago. The arhives are still on line though.

http://callcentrediary.blogspot.com/

Posted 1 year ago

Those are great suggestions... thanks Jonty!

Posted 1 year ago

Jonty, I like service quality central too. However, the 1st is definitely our v.dear Call center helper

Posted 1 year ago

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