FREE Whitepaper – All-in-One Contact Centres for Today’s Customer Experience

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Genesys White PaperGenesys have produced a white paper about “Four Success Factors for All-in-One Cross-channel Contact Centres.”

The white paper highlights that an all-in-one contact centre should include all of the tools needed to support efficient and effective customer service.

20 Jun 2013 - Read more about Archived Content ,


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