Happy Birthday Call Centre Helper
We are today celebrating Call Centre Helper’s 5th birthday. We’d like to say a huge thank you for all of your support in making this happen.
To celebrate, we are offering 5 birthday presents (one for each year of our success) to the best 5 comments or answers posted on our website over the coming week.
We started Call Centre Helper in August 2003 with a simple idea – to provide call centre help and advice online.
Since then Call Centre Helper has grown to be the most popular call centre magazine in the UK.
Annual traffic growth has been impressive
Year 1 – (Aug 2003 – Aug 2004) – 6,822 page views
Year 2 – (Aug 2004 – Aug 2005) – 119,029 page views
Year 3 – (Aug 2005 – Aug 2006) – 336, 578 pag views
Year 4 – (Aug 2006 – Aug 2007) – 449,927 page views
Year 5 – (Aug 2007 – Aug 2008) – 925,693 page views
Last month (July 2008) we had over 23,224 visitors to the Call Centre Helper website.
As part of our celebrations we are offering 5 birthday presents (a bottle of champagne and 4 boxes of chocolates) to the best answers or comments on the Call Centre Helper website. Simply add in your comments and we will pick the best 5 answers. Please remember to add in your email address. Click here for a list of open questions.
Good luck and let’s look forward to celebrating many more Happy Birthdays.
Tweet6 Aug 2008
Filed under Call Centre Life
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Comments on: Happy Birthday Call Centre Helper
Happy Birthday to you,
Happy Birthday to you,
Happy Birthday Call Centre Helper,
Happy Birthday to you.
Well done on your five years in business
Posted by jamesportcullis — 7 Aug 2008 @ 8:41 am
HAPPY BIRTHDAY CALL CENTER HELPER
You turned 5 only today
But all these years, u made each of our’s day
Sharing knowledge to sharpen skill
Always be thank ful to you i will!!!!
Heureuse Anniversaire!!!! Cheers!!!!
Posted by Pinaz — 7 Aug 2008 @ 11:01 am
By 5 years old a child can walk
Has learnt to play and sing and talk
With words of wisdom from those who care
She learns to give and take and share
So in 5 years there’s much to learn
In both work and in play
At times advice can mean one thing
And change by the next day
But with Call Centre Helper, this isn’t true
Advice is great at best
Why read another magazine
When this beats all the rest?
Posted by Lynn Wood — 7 Aug 2008 @ 11:19 am
Thanks for your kind replies everyone!
Posted by jorobinson — 7 Aug 2008 @ 11:22 am
I have been a regular subscriber to Call Centre Helper for some time now and find it a great source of information. I share articles with colleagues and direct then to the newsletter for subscription. It is great to have access to the 1,000s of experts who read and contribute to the newsletter. Here’s to another 5 years!!
Posted by Janet Clapham — 7 Aug 2008 @ 11:24 am
Call Centre helper has ‘helped’ me day by day
to make the job I do go just my way
if you ever left, i do fear I might cry
cos your tastier to me than a meat and potato pie!
Posted by Chris Jones — 7 Aug 2008 @ 12:47 pm
Yay Chris Jones…and so say all of us!
Except it would be ‘Ants’ not ‘Meat & Potato Pie!’
Posted by Arnie Ardvark — 7 Aug 2008 @ 2:36 pm
Well done Jonty and the team. So much done, so much to do! The industry has come a long way in 5 years. I just looked up the top predictions in 2002 and it all talked about CRM and systems…now its customer experience and people & process so things have moved on !
Posted by Peter Massey — 7 Aug 2008 @ 2:49 pm
Happy birthday call centre helper!
Because im not based in the UK and find it hard to hear the ‘jungle drums’, this site has been a godsend. Soooo, whether your in the jungles of Africa or down coronation street, dont forget to log on my fellow herbivores!
Posted by Geoff Raffe — 8 Aug 2008 @ 12:25 pm
For volume of comments alone James Portcullis, whomever he may be deserves a bottle of champagne
I have found call centre helper to be invaluable for keeping up to date with what is current hot in the world of Contact Centres and also coaching tips etc. I always look forward to it popping into my inbox.
Keep up the good work. Thanks
Posted by Fiona — 10 Aug 2008 @ 5:49 am
Happy Birthday from across the pond! We love you over here as well.
Posted by Ann Onimous — 11 Aug 2008 @ 7:56 pm
Wow! 5 years
Thank you so much for all the tips
You have helped me develop myself
Motivated me to pass on my knowledge
You have helped me achieve so much in 5 years
Fab, spot the differnece competitions
Happy Birthday to you all looking forward to many more
Posted by Julie Whitehead — 13 Aug 2008 @ 2:00 pm
Fiona
Thanks for the kind words. A bottle of champagne that would be great hic hic.
I retired from call centre work five years ago, after 15 years in the business. I have a bit of time on my hands and still like to see how the industry is developing (helps my ailing share portfolio).
Thanks
James
Posted by James Portcullis — 13 Aug 2008 @ 6:48 pm
Happy birthday Call Centre Helper.
We really enjoy your work. God bless
Posted by Eton Joseph — 6 Sep 2008 @ 8:58 am
Sorry there was a Spelling mistake in the above comment (such)
Wow Gr8 5 years in industry
Iam very lucky to view such a kind of web site.
Iam really happy!!!!!!!
Thank you so much for all the tips
You have helped me to develop myself…..
Many thanks once again….
Posted by dathu — 31 Oct 2008 @ 11:04 pm
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