Next webinar

Free Webinar: How to Improve First Contact Resolution

00 days 00 hours 00 minutes 00 seconds
There is still time to attend. Click here to register

Have doorbell policy for homeworkers

Views - 563

door-bell-If you employ homeworkers you need to have a doorbell policy.  

This explains what happens if the doorbell rings, for example, for a parcel delivery.  If you don’t have a policy you may find that customer calls get interrupted.

Many homeworkers find it useful to have a lockable box, so that if a parcel is to be delivered it can be put into the lockable box, which can then be unlocked during the next break.

28 Jan 2013 - Filed under Jonty's Tips , ,

Views - 563

Liked this article? Why not get our free newsletter.

Post a comment







Subscribe to the free Call Centre Helper Newsletter
Google Plus page

NVM designing an omni-channel strategy WP
Button Adverts
NVM designing an omni-channel strategy WP

Join the Discussion
 
call centre | call centre jobs | presentation | powerpoint templates | business helper
css.php