Hold a lucky dip

win-envelopeIntroduce a ‘luck dip’ scheme. Whenever an agent makes a sale or meets their quality scores, let them have a go at the lucky dip box to win a prize.

They could pick an envelope that could contain either a “better luck next time” or could a range of prizes – like time off or a meal out.

The element of jeopardy creates a sense of fun.

17 Dec 2012 - Read more about Jonty's Tips , ,

Comments on: Hold a lucky dip

This is class. I’m looking forward to its implementation at my work place.

Posted by Matt — 3 Feb @ 3:24 am

Post a comment

Subscribe to the free Call Centre Helper Newsletter
LiveOps multi channel agent ads
Button Adverts
Latest from the Community
call centre | call centre jobs | presentation | powerpoint templates | business helper