How much does your contact centre technology really cost? 1,255 Filed under - Archived Content, Ultra Ultra has launched an initiative to help organisations better understand the true cost of their technology purchases. The 2013 Cost of Technology survey poses 5 simple questions about the costs associated with a recent purchase, including ‘additional costs’ such as technology upgrades, maintenance, support, professional services and more. Based on these responses, Ultra will send participants a Total Cost of Ownership (TCO) calculation across the entire life of their technology equipment and applications. And be warned – the results can be quite alarming! Participants will also receive a free copy of the complete 2013 Cost of Technology survey report once the research is complete – enabling them to compare their TCO figures against industry averages. To access the 2013 Cost of Technology Survey questionnaire, go to https://www.surveymonkey.com/s/TCTCBVY As well as gaining some valuable insight into the cost of your technology purchases, you’ll also be entered into a free prize draw to win an iPad Mini – so make sure you get involved! Author: Jo Robinson Published On: 13th Feb 2013 - Last modified: 22nd Mar 2017 Read more about - Archived Content, Ultra Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter