Comments on: How to set up a call centre http://www.callcentrehelper.com/how-to-set-up-a-call-centre-2544.htm The UK's most popular call centre magazine Fri, 10 Feb 2012 18:45:46 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Basmon http://www.callcentrehelper.com/how-to-set-up-a-call-centre-2544.htm/comment-page-2#comment-31388 Basmon Thu, 26 Jan 2012 13:59:29 +0000 http://www.callcentrehelper.com/?p=2544#comment-31388 hi, i want to start directory service center like just dial, can you please tell what infra and software are required and which infra and software will be best. we want people to cal us for any business enquiry and we want the agent to give them info on phone as well as through sms. thanking you hi,

i want to start directory service center like just dial, can you please tell what infra and software are required and which infra and software will be best.

we want people to cal us for any business enquiry and we want the agent to give them info on phone as well as through sms.

thanking you

]]> By: Malika http://www.callcentrehelper.com/how-to-set-up-a-call-centre-2544.htm/comment-page-2#comment-31257 Malika Thu, 17 Nov 2011 19:23:42 +0000 http://www.callcentrehelper.com/?p=2544#comment-31257 hello there, i am trying to have some ideas on how to organize a call center hello there,
i am trying to have some ideas on how to organize a call center

]]> By: mahadev http://www.callcentrehelper.com/how-to-set-up-a-call-centre-2544.htm/comment-page-2#comment-31169 mahadev Sat, 22 Oct 2011 09:04:30 +0000 http://www.callcentrehelper.com/?p=2544#comment-31169 hello everyone,i want to start my own call center ,i am new in this field ,please explain me,what would be the cost,capital, infrastructure etc.please call me someone to explain me. hello everyone,i want to start my own call center ,i am new in this field ,please explain me,what would be the cost,capital,
infrastructure etc.please call me someone to explain me.

]]> By: Anonymous http://www.callcentrehelper.com/how-to-set-up-a-call-centre-2544.htm/comment-page-2#comment-31155 Anonymous Sat, 15 Oct 2011 03:13:12 +0000 http://www.callcentrehelper.com/?p=2544#comment-31155 How much does it cost at least to start a small call center with 5 agents? How much does it cost at least to start a small call center with 5 agents?

]]> By: Peter http://www.callcentrehelper.com/how-to-set-up-a-call-centre-2544.htm/comment-page-2#comment-31020 Peter Thu, 04 Aug 2011 10:56:01 +0000 http://www.callcentrehelper.com/?p=2544#comment-31020 Hi Dave, Your article is very insightful and I have learnt alot. Thanks Hi Dave,
Your article is very insightful and I have learnt alot.
Thanks

]]> By: priyatesh anand http://www.callcentrehelper.com/how-to-set-up-a-call-centre-2544.htm/comment-page-2#comment-30925 priyatesh anand Sat, 18 Jun 2011 09:34:15 +0000 http://www.callcentrehelper.com/?p=2544#comment-30925 i want to set up my own call centre ,but i dont know the process .please help me...... i want to set up my own call centre ,but i dont know the process .please help me……

]]> By: Steve http://www.callcentrehelper.com/how-to-set-up-a-call-centre-2544.htm/comment-page-2#comment-30830 Steve Sat, 14 May 2011 21:44:57 +0000 http://www.callcentrehelper.com/?p=2544#comment-30830 Hi Dave, I am looking to set up a call center for a TV commercial and am totally new to the call center network and how to figure out how many people I would need to staff it. Can you guide me to someone knowledgeable in all aspects from start to finish? Thanks, Steve Hi Dave,
I am looking to set up a call center for a TV commercial and am totally new to the call center network and how to figure out how many people I would need to staff it. Can you guide me to someone knowledgeable in all aspects from start to finish?
Thanks, Steve

]]> By: Jason owen http://www.callcentrehelper.com/how-to-set-up-a-call-centre-2544.htm/comment-page-2#comment-30734 Jason owen Sat, 02 Apr 2011 22:15:00 +0000 http://www.callcentrehelper.com/?p=2544#comment-30734 Hi dave I'm trying to setup a very very basic call center to handle about 15 to 20 calls a day with two to three techs.  Each call takes about 15 to 30 minutes to solve.  We are just starting out so we Need help on how to start and what to get.  Can you let me know if this is something at you'd be interesting in helping with.   We currently use one box but were quickly outgrowing it's capacity as they limit us with minutes and no queuing Jason Owen CEO Hi dave

I’m trying to setup a very very basic call center to handle about 15 to 20 calls a day with two to three techs.  Each call takes about 15 to 30 minutes to solve.  We are just starting out so we Need help on how to start and what to get.  Can you let me know if this is something at you’d be interesting in helping with.  

We currently use one box but were quickly outgrowing it’s capacity as they limit us with minutes and no queuing

Jason Owen
CEO

]]> By: Nitin Manwar http://www.callcentrehelper.com/how-to-set-up-a-call-centre-2544.htm/comment-page-2#comment-30709 Nitin Manwar Mon, 28 Mar 2011 13:56:49 +0000 http://www.callcentrehelper.com/?p=2544#comment-30709 I have planning to set up my own call centre ,can you please help me out for this . I have planning to set up my own call centre ,can you please help me out for this .

]]> By: jai parkash http://www.callcentrehelper.com/how-to-set-up-a-call-centre-2544.htm/comment-page-2#comment-30639 jai parkash Sat, 05 Mar 2011 07:15:27 +0000 http://www.callcentrehelper.com/?p=2544#comment-30639 i want to start a call centre how can i get my clients i want to start a call centre how can i get my clients

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