Is Your On-Hold Music Driving Your Customers Mad? 581 Filed under - Archived Content A survey has revealed the songs that the public find most annoying. How does your on-hold music compare? Face for Business, a telephone answering service, has recently conducted a One Poll survey of 2,000 people in order to find out what the British public considers to be the worst on-hold music of all time. The 25 most annoying songs to hear on-hold are: You’re Beautiful – James Blunt Baby – Justin Bieber Gangnam Style – Psy Symphony no: 40 – Mozart Greensleeves Bad Day – Daniel Powter Telephone – Lady Gaga Bleeding Love – Leona Lewis Call Me Maybe – Carly Rae Jepson I Dreamed a Dream – Susan Boyle Livin’ La Vida Loca – Ricky Martin Fight For This Love – Cheryl Cole Macarena – Los Del Rio My Humps – Black Eyed Peas You Are Not Alone – Michael Jackson Believe – Cher Lifted – Lighthouse Family Diamonds – Rihanna That’s Not My Name – The Ting Tings Yellow Submarine –The Beatles Pure & Simple – Hear-Say Never Gonna Give You Up – Rick Astley Kiss Kiss – Holly Valance One Night in Heaven – M People Poker Face – Lady Gaga The study also revealed: The average British customer has been put on hold three times in the last month Nine in ten have hung up after seven minutes of waiting A third of adults have hung up because of a song being repeatedly played to them down the line ‘’We know that various companies try to make their songs different from any other, but either way, Brits don’t like being put on hold and would much prefer to be called back than listen to James Blunt,” said a spokesman for Face for Business. Author: Megan Jones Published On: 22nd Oct 2014 - Last modified: 12th Dec 2018 Read more about - Archived Content Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter