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full time Operations Executive

Recruiter Prestige Call Centre Consultancy

Location in London, with travel to Major cities across Europe , London

Salary: £35 - £40k plus benefits

Reference: PCCCJ95

Job Description:
Our client is looking for an experienced call centre professional to manage customers through the relationship with call centre teams to ensure that operations centres meet or exceed budget expectations. This is an exciting opportunity to work in a dynamic environment which will require the flexibility to travel across Europe. Drive performance through management of process and procedures. Through analysis work with outsource partners to minimise errors and write offs Manage adhoc projects to improve business performance. You will be required to have a level of understanding of process optimisation and experience working with insource and outsource operational partners ideally with Travel industry experience. Must have the drive and passion to exceed customer expectations through high levels of customer service.

Recruiter:Prestige Call Centre Consultancy

Website: http://www.prestigeltd.co.uk

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Published at 08-02-2008
Viewed: 852 times