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2applicants
Account Manager
Recruiter
Cactus Search
Location
in North West , North West
Salary: £40k
Reference: 1189
Company Profile:
Being a Global leader in Customer Contact Management has shown that this company is a leading brand within their market and thus can deliver low risk, highly scalable solutions without compromising customer experience and increasing the customers experience within the company.
Size of Team / Contact Centre:
300 FTE
Key Skills / Experience Required:
• Previous dealing with presenting to Clients and face-to-face meetings.
• Minimum of two years as an Account Manager.
• Previously working in an Outsourcing environment ideal but not essential
• The ability to communicate effectively to any level of management.
• Previous experience of collating, analysing and presenting account information to relevant development and management team on a regular basis/at agreed intervals
Role Profile:
To build and maintain successful relationships with multiple client accounts in order to achieve business in Excellence. Working with the Business Development Team in the growth of development of existing client accounts and actively participating in the pursuit of new clients and the bid process
Key Responsibilities:
• Responsible for the day to day financial and budgetary management of designated client accounts, to ensure they maintain within agreed parameters to generate profit
• To facilitate the escalation communication process between the client and the Arvato business to maintain the highest levels of satisfaction across all designated client accounts.
• Ownership and cultivation of excellent working relationships with each client to preserve continuity of existing business and opportunities for future business growth
• Ownership and cultivation of excellent working relationships with each client to preserve continuity of existing business and opportunities for future business growth.
For more information, please contact Cactus Search today
Package:
£40k
Being a Global leader in Customer Contact Management has shown that this company is a leading brand within their market and thus can deliver low risk, highly scalable solutions without compromising customer experience and increasing the customers experience within the company.
Size of Team / Contact Centre:
300 FTE
Key Skills / Experience Required:
• Previous dealing with presenting to Clients and face-to-face meetings.
• Minimum of two years as an Account Manager.
• Previously working in an Outsourcing environment ideal but not essential
• The ability to communicate effectively to any level of management.
• Previous experience of collating, analysing and presenting account information to relevant development and management team on a regular basis/at agreed intervals
Role Profile:
To build and maintain successful relationships with multiple client accounts in order to achieve business in Excellence. Working with the Business Development Team in the growth of development of existing client accounts and actively participating in the pursuit of new clients and the bid process
Key Responsibilities:
• Responsible for the day to day financial and budgetary management of designated client accounts, to ensure they maintain within agreed parameters to generate profit
• To facilitate the escalation communication process between the client and the Arvato business to maintain the highest levels of satisfaction across all designated client accounts.
• Ownership and cultivation of excellent working relationships with each client to preserve continuity of existing business and opportunities for future business growth
• Ownership and cultivation of excellent working relationships with each client to preserve continuity of existing business and opportunities for future business growth.
For more information, please contact Cactus Search today
Package:
£40k
Recruiter:Cactus Search
Website: http://www.cactussearch.co.uk
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Published at 25-03-2008
Viewed: 517 times
Viewed: 517 times
