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Operations Manager ( Contact Centre / Call Centre / Back Office ), Salary to £40,000 - location NorthWest / Offshore

This is a superb opportunity to work for a leading financial services organisation with a truly global presence and ambitious plans for continued growth.
You will be responsible for the motivation, performance and results of a dedicated "back office " function, with 6 Team Leaders and around 70 staff in total.
The successful applicant will have a background in "back office" or contact / call centre management, with a proven track record of managing team performance towards achieving excellent results. You will be able to display a commitment to meeting client expectations, have a 'visible' management style and knowledge of operational dynamics (inc, S.L.A., people management, training, recruitment). You will be keen to make an impact within the business and seek managerial responsibility within a 'high performance' culture.

This role will suit an ambitious, professional and positive individual who is looking to secure a long-term career within a leading corporate brand.

For more information, please contact: mail@douglas-jackson.com or telephone to speak to a consultant now on: 0845 620 9720. Visit us at http://www.douglas-jackson.com

Douglas Jackson are a specialist recruitment consultancy and executive search company, working specifically within the Executive and skilled Contact Centre, Call centre and Customer Service Recruitment Markets.

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Published at 31-03-2008
Viewed: 546 times