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full time Workflow Analyst

Recruiter Call Centre Associates

Location in Merseyside , North West

Salary: £20-25k

Reference: CCH2430RW

Job Description:
The Company

This is an excellent opportunity to work for one of the most recognised brands in the UK if not the world. To be considered for this role you will have the ability to produce and develop Management Information reports for multiple campaigns on a daily basis. A strong background in change and process management is essential with strong experience in database design and analysis.


The Role
Key Accountabilities of the role include:

1. The ability to communicate effectively between business areas to refine requirements and present in an appropriate style.
2. To test and develop process improvements to optimise performance
3. General maintenance of existing reporting function / database.
4. Production of Ad hoc management information reports
5. Continuous improvements for all existing processes and reporting structures

Knowledge and Experience

• Excellent problem solving and analytical skills
• Advanced Microsoft Excel skills including the use of Macros and VBA
• Proven experience of implementation and supporting business change
• Experience of database design (SAS or SQL)
• Excellent time management and ability to work on own initiative
• Experience of working within a collections / recoveries team essential
• Working knowledge of debt manager is advantageous but not essential


Process and Timeframes

To register your interest in this exciting opportunity please forward your CV detailing existing remuneration package by e-mail to;
ryan@callcentreassociates.co.uk


Recruiter:Call Centre Associates

Website: http://www.callcentreassociates.co.uk

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Published at 23-04-2008
Viewed: 1154 times