178
Views
1applicant
Team Manager
Recruiter
Call Centre Managers
Location
in Leicester , Midlands
Salary: £21,000 - 25,000
Reference: CCM02272
My client is a global leader in their field and has a bold vision for the future. On their behalf, we are currently looking to resource a number of outstanding customer service call centre Team Managers.
Responsible for 12-16 FTE you will lead, manage and motivate the team to ensure objectives are achieved and the performance of individuals within the team are maximised. This is a non targeted environment which is more concentrated where the sole measure will be first call resolution.
KEY SKILLS
•12+ months as a customer service call centre Team Leader/Manager
•Energy, drive and enthusiasm with the ability to ‘roll up your sleeves’ and get things done
•An understanding of call centre systems, processes and policies
Responsible for 12-16 FTE you will lead, manage and motivate the team to ensure objectives are achieved and the performance of individuals within the team are maximised. This is a non targeted environment which is more concentrated where the sole measure will be first call resolution.
KEY SKILLS
•12+ months as a customer service call centre Team Leader/Manager
•Energy, drive and enthusiasm with the ability to ‘roll up your sleeves’ and get things done
•An understanding of call centre systems, processes and policies
Recruiter:Call Centre Managers
Website: http://www.callcentremanagers.com
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Published at 30-04-2008
Viewed: 178 times
Viewed: 178 times
