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Service Delivery Manager
Recruiter
Call Centre Managers
Location
in Somerset / Dorset , South West
Salary: £35,000
Reference: CCM02281
This is a fantastic opportunity for an experienced Service Delivery Manager/Operations Manager to work for this retail organisation, who is taking massive steps to becoming the leader in its field.
They are looking for experienced individuals with a passion for delivering excellent customer service. You will be responsible for managing a large people focussed operation driving high levels of employee engagement and customer service. Managing multiple tasks and a variety of service levels you will have strong analytical skills as well as being able to influence people at a senior level.
KEY SKILLS
• Have managed a large operation of at least 100+ seats
• Have Excellent people management skills
• Have proven experience in identifying improvement initiatives.
• Ability to work to deadlines and under pressure.
They are looking for experienced individuals with a passion for delivering excellent customer service. You will be responsible for managing a large people focussed operation driving high levels of employee engagement and customer service. Managing multiple tasks and a variety of service levels you will have strong analytical skills as well as being able to influence people at a senior level.
KEY SKILLS
• Have managed a large operation of at least 100+ seats
• Have Excellent people management skills
• Have proven experience in identifying improvement initiatives.
• Ability to work to deadlines and under pressure.
Recruiter:Call Centre Managers
Website: http://www.callcentremanagers.com
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Published at 30-04-2008
Viewed: 214 times
Viewed: 214 times
