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This call centre client is a highly respected and successful outsourcing business who are focused on changing the perception of the industry through positive employee and customer experiences. As an award winner for quality management they offer an excellent service, across multiple UK sites to an impressive client portfolio.

In this senior management position you will be expected to foster a strong team to provide high quality technical help. Customer service is crucial to this organisation, so maintaining excellent customer experience through a highly skilled workforce is key.

KEY SKILLS
• 5 years relevant experience in a commercial environment
• Inbound and Outbound Call Centre Experience
• Ability to demonstrate strong leadership
• Senior experience within a similar role would be advantageous.

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Published at 30-04-2008
Viewed: 295 times