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Night Shift Staff Manager
Recruiter
Call Centre Managers
Location
in London , London
Salary: £29k - £32k
Reference: CCM02303
This is an exciting call centre opportunity to work for a market leader in interactive social networking communications spanning chat lines, TV and text services.
As a Night Shift Manager you will be responsible for the entire running of the Call Centre including 40 FTE through 4 Team Leaders. Providing excellent customer service, you will recruit, train and develop your teams and have full responsibility for performance management and process improvement.
KEY SKILLS
• Call centre management experience with the ability to manage HR issues
• Customer service focussed with the ability to work under pressure.
• Must be very open minded, enthusiastic, confident, assertive and committed.
As a Night Shift Manager you will be responsible for the entire running of the Call Centre including 40 FTE through 4 Team Leaders. Providing excellent customer service, you will recruit, train and develop your teams and have full responsibility for performance management and process improvement.
KEY SKILLS
• Call centre management experience with the ability to manage HR issues
• Customer service focussed with the ability to work under pressure.
• Must be very open minded, enthusiastic, confident, assertive and committed.
Recruiter:Call Centre Managers
Website: http://www.callcentremanagers.com
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Published at 01-05-2008
Viewed: 872 times
Viewed: 872 times
