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Company Profile:
Successful and growing outsourced contact centre

Size of Team / Contact Centre:
500 + FTE over multiple clients

Role Profile:
Responsible for strategically hunting for new business, from prospecting and identification of the opportunity to presentation of the proposal, through to securing the deal and managing the delivery of the solution.
Expect eextensive inter-site and national travel with some overnight stays

Key Responsibilities:
•Planning and scheduling value proposition development
•Identifying viable and valuable new business propositions to suit business targets
•Prospecting & converting business leads into sustainable business
•Sector targeting
•Prospecting
•Writing & delivering sales proposals and presentations
•Qualifying opportunities
•Designing commercial propositions with creative and high-quality layouts
•Networking
•Managing RFI and RFP responses
•Closing deals
•Managing ongoing key accounts & sustaining relationships to maximise revenue opportunities
•Working to the Sales Team’s annual targets for new business growth
•Developing relationships within the Operation to assist in the attainment of new business
•Establishing a win/loss review process on all prospects to develop continuous learning and improvement

Key Skills / Experience Required:
Current or recent experience of outsource call centre client attraction and acquisition.
Ability to negotiate complex solutions

N.B Applications from candidates with no BPO Business Development experience cannot be considered for this role.

For more information, please contact Cactus Search today

Package:
£45k + performance related bonus

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Published at 12-05-2008
Viewed: 395 times