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Monday to Friday ONLY!! This financial services company have recently been through a major reorganisation following a merged contact centre which has resulted in an agressive recruitment drive for both Call Centre Agents and Team Leaders. You will be an experienced man-manager and used to dealing with motivation of a team and handling difficult staff situations. In addition, you'll manage all day to day on the job training but still retain responsibility for dealing with difficult clients/escalated calls.

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Published at 06-08-2008
Viewed: 630 times