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International Customer Services Manager - Team Manager
Recruiter
Douglas Jackson
Location
in North West - Offshore , Other
Salary: £25-30,000 basic, bonus, benefits
Reference: DJSG1068
Job Ref: DJSG1068
Job Title: International Customer Services Manager
Job Location: North West, Offshore
Salary £30,000 basic, bonus.
International Customer Services Manager, Contact Centre, Client Support - Inbound - Salary to £30,000 plus bonus, bens, location offshore.
This is an opportunity for established, performance driven individual. Reporting to the Operations Manager within a global financial services organisation who provide a wide range of services and products to their clients world wide.
You will be responsible for managing the day-to-day performance of your team towards meeting international client expectations (approx 10-12 FTE). You will have effective motivational and leadership skills and be confident in managing team performance towards exceptional customer service delivery and compliance, quality and sales targets.
The successful applicant will have supervisory / management experience from within contact centre – call centre environment, be passionate about customer service and be able to demonstrate evidence of delivery against objectives.
Ref: DJSG1068
For more information, please contact: mail@douglas-jackson.com or telephone to speak to a consultant now on: 0845 6209720. Visit us at: http://www.douglas-jackson.com
Douglas Jackson are a specialist recruitment consultancy and executive search company, working specifically within the Executive and skilled Contact Centre, Call Centre and Customer Service recruitment markets, recruiting Directors, Managers, Head of and Analyst positions across the Call Centre industry.
Job Title: International Customer Services Manager
Job Location: North West, Offshore
Salary £30,000 basic, bonus.
International Customer Services Manager, Contact Centre, Client Support - Inbound - Salary to £30,000 plus bonus, bens, location offshore.
This is an opportunity for established, performance driven individual. Reporting to the Operations Manager within a global financial services organisation who provide a wide range of services and products to their clients world wide.
You will be responsible for managing the day-to-day performance of your team towards meeting international client expectations (approx 10-12 FTE). You will have effective motivational and leadership skills and be confident in managing team performance towards exceptional customer service delivery and compliance, quality and sales targets.
The successful applicant will have supervisory / management experience from within contact centre – call centre environment, be passionate about customer service and be able to demonstrate evidence of delivery against objectives.
Ref: DJSG1068
For more information, please contact: mail@douglas-jackson.com or telephone to speak to a consultant now on: 0845 6209720. Visit us at: http://www.douglas-jackson.com
Douglas Jackson are a specialist recruitment consultancy and executive search company, working specifically within the Executive and skilled Contact Centre, Call Centre and Customer Service recruitment markets, recruiting Directors, Managers, Head of and Analyst positions across the Call Centre industry.
Recruiter:Douglas Jackson
Website: http://www.douglas-jackson.com
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Published at 18-08-2008
Viewed: 595 times
Viewed: 595 times
