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Account Manager
Recruiter
Call Centre Associates
Location
in London , London
Salary: Upto £30,000
Reference: CCH2623RB
THE COMPANY
A fantastic and challenging opportunity has arisen with one our prestigious clients for an experienced Account Manager. The purpose of the role will be to proactively manage, retain and develop long-term business relationships with their clients in order to produce a seamless service.
This newly created role will be tasked with establishing key client relationships in order to drive greater performance standards, identify additional revenue, increase client satisfaction levels in a more formal and channelled approach.
THE ROLE
The main purpose of this opportunity is to be extremely focused on the Clients needs and being fully aware of the outbound operation
• Lead in the development of long term telemarketing strategies on behalf of the client in consultation with Account Director.
• Be the main point of contact between the client and the organisation on a day to day basis.
• Strategically manage the relationship between the company and its clients to ensure mutual business growth.
• Develop, direct and manage telephone campaigns and related project activity on designated accounts.
• Write and produce creative materials including scripts, pre-call letters, donation forms and follow-up letters.
KNOWLEDGE AND EXPERIENCE
• A minimum of three year’s experience in direct marketing, preferably within the Call Centre environment (preferably Client Servicing).
• A good understanding of all direct marketing techniques including direct marketing, databases and telemarketing.
• Experience of managing staff and motivating teams – specifically project management experience.
• A proven track record in Client Management/Servicing
REMUNERATION AND PACKAGE DETAILS
Basic salary up to £30,000
NEXT STEP
To register your interest in this exciting opportunity please forward your current CV detailing existing remuneration package by email to; robbie@callcentreassociates.co.uk unfortunately only candidates considered suitable will be contacted
A fantastic and challenging opportunity has arisen with one our prestigious clients for an experienced Account Manager. The purpose of the role will be to proactively manage, retain and develop long-term business relationships with their clients in order to produce a seamless service.
This newly created role will be tasked with establishing key client relationships in order to drive greater performance standards, identify additional revenue, increase client satisfaction levels in a more formal and channelled approach.
THE ROLE
The main purpose of this opportunity is to be extremely focused on the Clients needs and being fully aware of the outbound operation
• Lead in the development of long term telemarketing strategies on behalf of the client in consultation with Account Director.
• Be the main point of contact between the client and the organisation on a day to day basis.
• Strategically manage the relationship between the company and its clients to ensure mutual business growth.
• Develop, direct and manage telephone campaigns and related project activity on designated accounts.
• Write and produce creative materials including scripts, pre-call letters, donation forms and follow-up letters.
KNOWLEDGE AND EXPERIENCE
• A minimum of three year’s experience in direct marketing, preferably within the Call Centre environment (preferably Client Servicing).
• A good understanding of all direct marketing techniques including direct marketing, databases and telemarketing.
• Experience of managing staff and motivating teams – specifically project management experience.
• A proven track record in Client Management/Servicing
REMUNERATION AND PACKAGE DETAILS
Basic salary up to £30,000
NEXT STEP
To register your interest in this exciting opportunity please forward your current CV detailing existing remuneration package by email to; robbie@callcentreassociates.co.uk unfortunately only candidates considered suitable will be contacted
Recruiter:Call Centre Associates
Website: http://www.callcentreassociates.co.uk
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Published at 22-08-2008
Viewed: 652 times
Viewed: 652 times
